Skip to content

What’s the difference between a credit freeze and a fraud alert?

April 23, 2024
7 min read
Credit freeze
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

We do a lot of things in the name of security. We lock our doors, give our accounts complicated passwords and track our checked luggage with AirTags.

But one thing we may overlook in our security efforts is our credit — and it's something we should pay attention to. It seems there are always new reports of data breaches, and chances are good that our credit information has been exposed by now.

Although it's nearly impossible to completely safeguard your personal information, credit freezes and fraud alerts can provide extra layers of protection. However, they will not eliminate the threat, and invoking either will require additional action on your part if or when you decide to apply for a new line of credit, whether that's a credit card or something like a home mortgage or auto loan.

With all that in mind, you might wonder: Is the inconvenience worth the extra effort? To help you answer that question, here are the differences between credit freezes and fraud alerts and how they affect credit applications.

What is the difference between a credit freeze and a fraud alert?

A fraud alert is just that: an alert. It still allows you to open a line of credit, but it ensures that an extra security measure is taken.

Woman's hands making credit card payment on her phone
CARLINA TETERIS/GETTY IMAGES

A credit freeze is more intense. With a credit freeze in place, no one, including you, can open a line of credit in your name until the credit freeze is lifted.

Related: How to check your credit score for free

What is a fraud alert?

A fraud alert is an alert on your credit record that requires creditors to take an additional step to validate your identity before approving you for a new line of credit.

Credit report
I_FRONTIER/GETTY IMAGES


When lenders request a copy of your credit report from Equifax, Experian or TransUnion, they will see the fraud alert. The alert informs lenders that they need to take extra steps to verify you are indeed the person who is applying for credit.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Related: Credit cards that offer a pause button and when to use it

Types of fraud alerts

There are three types of fraud alerts:

  • Temporary fraud alert: If you suspect you might be the victim of identity theft or your credit information might have been compromised, you can file a fraud alert that will apply for one year. (You can renew the alert for free.)
  • Extended fraud alert: This type of alert is available to those who have already had their identity stolen and have filed a report with the Federal Trade Commission via IdentityTheft.gov or made a police report. It remains on your credit reports for seven years. This also allows you to request a free copy of your credit report from each of the three main credit bureaus twice within one year of placing the alert — effectively letting you review your credit report six times to ensure no further instances of fraud occur.
  • Active-duty military alert: If you're serving in the military and are on active duty, you can protect your credit while away. This type of alert is good for a year and can be extended for the length of your deployment. What's more, filing this type of fraud alert means the credit bureaus will take you off their marketing lists for unsolicited credit and insurance offers for two years unless requested otherwise.

How do I set a fraud alert?

Setting a fraud alert is a relatively low-effort way to add security to your credit. You simply need to contact one of the three major credit bureaus to set a fraud alert on your credit. Each one is required to notify the others of the fraud alert, so there is no need to contact more than one.

Related: How I learned that my credit card number was stolen

What is a credit freeze?

A credit freeze restricts access to your credit report. While your credit freeze is in effect, you cannot open a new credit account unless you temporarily lift (or "thaw") the freeze. This extra step is inconvenient but will make it harder for a fraudster to attempt to open new lines of credit in your name.

man talking on phone while on laptop
ROB LEWINE/GETTY IMAGES

Even if a freeze is in place, your current creditors and debt collectors, as well as government agencies, will be able to access your credit report, and you can still do things such as purchase an insurance policy, rent a new apartment or apply for a job without having to lift or remove the freeze.

A credit freeze will remain active until you lift it — temporarily or permanently (sometimes called a "credit thaw").

How do I freeze my credit?

Unlike fraud alerts, a credit freeze requires you to contact each of the credit bureaus individually:

Be prepared to provide identifying information, including your name, address, birth date and Social Security number. In some cases, you might need a photo ID or a piece of mail addressed to you at your current address.

How do I unfreeze my credit?

Before you apply for new credit, you must lift the credit freeze first or "thaw" your credit report. If you don't lift your credit freeze, the card issuer or lender won't be able to access your credit information when it processes your application, and, as a result, you'll almost certainly be denied.

Because you don't know which credit reporting agency a card issuer will use when you apply for new credit, you will likely need to lift your freeze with all three of them in advance. When doing this, you can choose a temporary or permanent lift.

SHUTTERSTOCK

If you choose a temporary lift, you can decide the length of time and whether you want to suspend the freeze for a certain range of dates. After those dates pass, the freeze then goes back into effect. This is a convenient way to lift your credit freeze when you need to and then have it automatically reset without you having to remember to do so.

If the freeze was put in place to protect you from identity theft and credit fraud, you should think long and hard before permanently removing the credit freeze.

Also, if you applied for a credit card but forgot to lift your credit freeze, thaw your report and then call the reconsideration line. I made this mistake when I applied for a new Chase credit card a few years ago. Chase reprocessed my application once I thawed my report and approved me for a new account with a great sign-up bonus.

Related: Why you might — or might not — want to invest in a credit-monitoring service

Bottom line

A credit freeze or a fraud alert can help protect you against someone fraudulently opening new credit accounts in your name. Still, you must remain vigilant with your existing credit accounts. For this reason, it's important to check your three credit reports frequently and review them for errors. If you place a fraud alert, you have the right to request another free credit report from each credit reporting agency.

Having credit protections in place requires some extra time if you want to apply for new credit. But keeping your credit safe from bad guys is worth the effort — especially if you think your personal information has ever been compromised.

Featured image by ANDREW BRET WALLIS/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.