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Hong Kong Airlines Suspends Service to San Francisco

July 27, 2019
3 min read
A Hong Kong Airlines Airbus A350-900 landing at LAX
Hong Kong Airlines Suspends Service to San Francisco
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Hong Kong Airlines has announced it will suspend service between Hong Kong (HKG) and San Francisco (SFO) starting October 5, 2019. The struggling airline says it made the decision after a review of its network and business in the United States.

As we reported in June of this year, the airline has had problems with high-profile executives leaving or being forced out of the company struggling for control of the boardroom and questions over ownership ensued. The issues have caused the airline’s auditor to resign. More recently, the airline has even suffered delays due to parts falling off aircraft.

With financial issues plaguing the airline, it’s reportedly looking to reduce its fleet by more than 25 percent to cut costs. So, it should be no surprise that Hong Kong Airlines has reduced its flight schedule. Unfortunately for US travelers, the airline’s routes to San Francisco (SFO) haven’t been spared.

The final flights will take place on October 4, 2019. Flight HX060 will depart HKG for SFO followed by a return trip operated as flight HX061.

For passengers that may have booked flights on Hong Kong Airlines from SFO after October 5, 2019, the airline is offering a number of options to help with your travel plans:

  • Free change of travel date for flights between Hong Kong and San Francisco before 5 October 2019
  • Full refund of unused sectors to passengers who will travel on or after 5 October 2019 and wish to cancel their trips
  • Free change to any destination operated by Hong Kong Airlines (applicable fare and taxes difference may apply)
  • Free transfer to other partner carriers to be arranged by Hong Kong Airlines (subject to seat availability)
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Airlines changing routes and service isn't uncommon, but if your travel plans have been impacted be sure to contact the airline and take advantage of the offer to rebook or refund your tickets. Situations like this are also why its always best to book your travel with a credit card that offers travel protection.

You can read about spending 15 hours in the airline's lie-flat biz class from LAX to HKG here, or our review of Economy from LAX to HKG here.

For the latest travel news, deals, and points and miles tips please subscribe to The Points Guy daily email newsletter.

Featured Photo by Alberto Riva/TPG

Featured image by Alberto Riva

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at American Express's secure site
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TPG Editor‘s Rating
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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.