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Family Kicked off American Airlines Flight After Complaints About Body Odor

Jan. 26, 2019
2 min read
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Family Kicked off American Airlines Flight After Complaints About Body Odor
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A family on vacation in Florida says that they were kicked off their American Airlines flight home to Detroit because fellow passengers were complaining about their body odor.

Yossi and Jennie Adler say they were removed from the flight, along with their 1-year-old daughter, from Miami on Wednesday because passengers told the crew they smelled bad. ABC News reports that airline staff escorted the family off the plane and told them to book another flight after several passengers complained.

"All of a sudden, as soon as they took us off, they closed the gate and then they said, 'Sorry, sir, some people complained you had body odor and we're not letting you back on,'" Yossi Adler told local news station WPLG on Thursday. "There's no body odor that we have. There's nothing wrong with us," he added. "I want them to own up to what really happened and to tell me the truth."

American Airlines told WPLG that it was indeed the couple's body odor that got them kicked off the flight. "Mr. Adler and his wife were removed from the flight when several passengers complained about their body odor," the airline told the news channel in a statement. "They have been booked into a hotel for the night and given meal vouchers. They have been rebooked on a flight Thursday."

Yossi said he believes there was "a religious reason they’re kicking me off the plane,” he said in a video. The Adler family is Jewish.

The family finally made it home to Detroit — along with their luggage. The airline had promised to offload it when the family was booted from the flight, but the bags didn't arrive until the Adlers were back in Detroit.

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Allegedly odorous passengers in the past have not only been denied boarding, but have also caused flights to divert, too. One sick passenger's "unbearable stench" in June 2018 made his fellow Transavia Airlines passengers vomit and faint in their seats. The plane diverted to a nearby airport to offload the passenger, who it turns out was harboring a fatally ill infection.

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  • Annual Fee

    $325
  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.