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Officer Who Dragged Dr. Dao off United Flight Is Suing Airline, Chicago

April 11, 2018
2 min read
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Officer Who Dragged Dr. Dao off United Flight Is Suing Airline, Chicago
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James Long, the ex-Chicago Aviation Police officer who infamously dragged a passenger off of an overbooked United flight at Chicago O'Hare International Airport (ORD), is suing United Airlines, Chicago Aviation Commissioner Ginger Evans and the City of Chicago over the incident, which happened almost exactly one year ago.

In a lawsuit filed Tuesday, Long says he was not properly trained to handle the April 9, 2017, situation on board a United flight. The incident occurred when cabin crew on board a flight from Chicago (ORD) to Louisville, Kentucky (SDF) dispatched for airport aviation police when two passengers, Dr. David Dao and his wife, refused to get off the plane after they were bumped off the overbooked flight.

Long was one of several officers who responded to the call, which ended in him dragging Dao out of his seat. As a result of the incident, Dao ended up with a broken nose, two missing teeth and a concussion. Long and another officer were fired.

Now, Long says he was unfairly fired. The lawsuit also claims that Chicago Aviation Commissioner Ginger Evans slandered Long when she posted on social media that Long and the other officers did not behave appropriately and that they were not armed for "good reasons." (The dragging incident occurred amid a push to arm the aviation police force).

"These false statements imply that Long was not acting in his capacity as a police officer," the lawsuit complaint claims.

The lawsuit charges negligence and defamation, and Long "is seeking action because he feels he was doing his duty at the time Dr. Dao was escorted off the plane," his attorney Anne Beckert told ABC 7 Chicago. "He was not in the wrong. But if he did do something wrong it was because the City of Chicago failed to properly train him."

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A request for comment from the Chicago Department of Aviation was not immediately returned. Dr. Dao's attorney had no comment on the new lawsuit.

A United spokesperson told TPG that the company has not yet been served with the suit and therefore was unable to comment.

Beckert told Law360 that Long has been unemployed since being fired following the incident last year. He had worked for the Chicago Department of Aviation since 2015.

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  • Annual Fee

    $325
  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.