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Delta backtracks on new Sky Club access restriction after flyers push back

May 12, 2022
3 min read
Delta Sky Club LAX
Delta backtracks on new Sky Club access restriction after flyers push back
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Fear not, you'll still be able to grab a snack and take a shower in the Delta Sky Club upon arrival.

The Atlanta-based carrier just backtracked on one of its major new lounge access restrictions, citing the "feedback received in response to the updates," which were first announced on May 4.

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Specifically, the airline is rolling back the planned changes to access on arrival. On May 4, the carrier announced that it'll no longer allow access upon arrival to the Sky Club as of June 1. (The only exception to this rule, as announced at the time, would be for those arriving in Delta One, the airline’s long-haul business-class cabin.)

The airline seems to have received enough negative feedback to now backtrack on its planned change. In an email to its customers, Delta says that "just as you can today, customers with Delta Sky Club access may continue to use Clubs upon arrival."

For those who use the club on arrival — whether it's to refresh (with a shower) after landing or to recharge ahead of a meeting — will undoubtedly appreciate Delta's move.

By cutting access on arrival, Delta's Sky Club access policy was poised to become the strictest of the major U.S. airlines. Neither American nor United bar flyers from accessing their clubs after landing.

Shower suite in Delta's new Sky Club in Los Angeles (Photo by Zach Griff/The Points Guy)

That said, lounge overcrowding has become rampant across the U.S., especially as travelers take to the skies in numbers not seen since 2019. With a busy summer travel season ahead, airport clubs are going to be as crowded as ever.

Delta had originally made this change to limit overcrowding, so it'll be interesting to see what, if any, effect reversing the arrival access does to Sky Club overcrowding.

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While the airline is rolling back the planned change to access on arrival, it will shortly begin enforcing the other major access change it announced on May 4.

As of June 1, you’ll no longer be eligible to access a Sky Club more than three hours before the scheduled departure time of your flight.

The three-hour policy does not apply to those accessing the Sky Club at a connecting airport. Those with connections longer than three hours will be admitted to the lounge at the connecting airport(s).

The move to limit access before departure may come as unwelcome news for some travelers, especially if you’re the type to frequently use the Sky Club well before your flight. For example, some travelers like to get to the airport early if they don’t receive a late checkout from their hotel. Others may enjoy getting to the airport early to catch up on work, which will no longer be possible under the new model.

On the flip side, assuming that Delta’s changes do indeed cut down on overcrowding, then some travelers may appreciate the move, especially those who’ve been inside a Sky Club when it gets packed to the gills.

Featured image by (Photo by Zach Griff/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
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10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
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The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

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  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023