Delta announced that the airline will no longer charge its phone booking fee to customers. Previously, the airline charged $25 per ticket purchased over the phone. Only Gold, Platinum and Diamond Medallion customers previously had this fee waived, but now every Delta flyer is entitled to no-fee phone bookings.
Although the no-fee change is in effect, Delta's website still reflects the old fee. When we called to check on the status of this change, a representative told us there's is no longer a booking fee for any flyer, regardless of the flyer's elite status.
Hopefully, this is a sign of similar changes to come to the other two big US carriers — American charges a phone booking fee of $25-$40 and United charges $25.
