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Delta overhauls the onboard experience, goes all-in on sustainability

Jan. 25, 2022
5 min read
Delta new Someone Somewhere amenity kits
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Delta is rethinking many aspects of its onboard experience with sustainability in mind.

The Atlanta-based carrier announced on Tuesday an overhauled inflight service concept, which will see new amenity kits, bedding, cutlery and beverage selections available across most of its flights in the days and weeks to come.

The nose-to-tail product revamp was completed with two goals in mind: to reduce single-use plastic waste and to support minority and women-run businesses.

And if Delta's latest product choices are as sustainable as the company says they are, then the airline is making significant progress in its eco-conscious initiatives. Altogether, the products will reduce plastic consumption by nearly five million pounds annually, according to the airline.

(Photo courtesy of Delta)

"We want to protect our planet and the people on it, and the products we provide onboard are the latest way we’re living out this commitment," said Amelia DeLuca, vice president of sustainability in a statement.

We'll break down each of the new products below.

New Delta One amenity kits

Highlighting the new onboard experience will be Delta's new business-class amenity kits, specifically designed for the airline by Mexican apparel brand Someone Somewhere.

(Photo courtesy of Delta)

The new kits are launching in February, with most of the contents that you used to find in Delta's previous "goodie bags" for business-class flyers. This includes a Someone Somewhere eye mask, Grown Alchemist natural lip balm and hand lotion, and a Humble Co. bamboo toothbrush.

The bag itself will now be made from a woven fabric material in Delta colors and there will be two designs at launch.

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(Photo courtesy of Delta)

Of course, the new amenity kits mark the end of the airline's partnership with Tumi for Delta One passengers. Some travelers (and road warriors) might miss the legacy product, but Delta says the new ones are better for the environment.

The new amenity kit eliminates five single-use plastic items such as zippers and packaging, reducing plastic use by up to 90,000 pounds on an annual basis.

(Photo courtesy of Delta)

Additionally, the airline's partnership with the brand has created jobs for more than 250 people in five of Mexico's most vulnerable states, according to the airline.

Bamboo and biodegradable cutlery

When it comes time for meal service, don't expect to eat with a plastic fork and knife on Delta. Instead, Delta will transition much of its onboard service to include bamboo cutlery throughout the year.

(Photo courtesy of Delta)

The airline already offers biodegradable utensils in domestic first class and on select international flights. The airline will roll out similar dishware later this year throughout its international coach experience, which together will reduce plastic waste by up to 4.3 million pounds annually.

Those seated in Delta Premium Select and Delta One cabins will continue to enjoy metal silverware that's cleaned after each flight.

Canned wines

To eliminate the use of plastic cups, Delta will begin stocking two new aluminum-canned wines from Imagery Estate Winery on domestic flights.

(Photo courtesy of Delta)

Domestic transcon flyers will have a pick between Imagery's Cabernet Sauvignon and Chardonnay starting later this week, followed by a broader rollout to all domestic flights later this year. The former retails for $20 a bottle, while the latter costs a few dollars less ($17).

I'm no oenophile, but I wonder if (and how) canned wine will taste different than if it were poured from a bottle.

New Delta One bedding

Along with the new products, Delta is reminding travelers about its latest bedding offerings. The airline's pillows and blankets are now made from eco-friendly materials that utilize more than 100 recycled plastic bottles for each set. Additionally, the new pillow and duvet are provisioned in a laundered zipped bedding bag, instead of single-use plastic wrap.

(Photo courtesy of Delta)

Delta started to quietly roll out this new bedding package late last year, without formally making an announcement until this latest press release.

Just like the amenity kits, some long-time Delta flyers might miss the airline's previous bedding options, which were provided in partnership with Westin Heavenly Bedding.

Bottom line

Delta is going all-in on sustainability with its revamped onboard experience.

While that's great news for the environment, it'll definitely be a change for long-time flyers. Instead of well-known brands like Tumi and Westin, the airline is sourcing its latest amenity kits and bedding from smaller, more eco-conscious partners.

Whether that's good news will likely depend on your personal preferences, but one thing is for certain: Delta is making good on its promise to be more eco-friendly.

(Photo courtesy of Delta)

In fact, right before the pandemic, Delta announced that it would pledge $1 billion to become fully carbon neutral by 2030.

"You can’t have a sustainable business model if you’re not creating a sustainable environment for your customers to feel good about what you sell,” Delta CEO Ed Bastian said.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Annual Fee

    $325
  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.