Flying Delta long-haul economy? Your service has just been upgraded

Nov 5, 2019

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Delta’s international economy is going to start looking a little more premium today.

The airline has introduced a new service standard which will give Main Cabin passengers on flights scheduled for more than 6.5 hours a slew of new amenities. A few other shorter international flights will feature the improved service, too.

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Shortly after takeoff, coach passengers on qualifying flights will be treated to a complimentary Bellini and hot towel. The improvements continue through the meal service, with more variable meal choices and larger portions. Even the plating will be improved, with less plastic wrap and better cutlery.

(Courtesy of Delta Air Lines)

Snacks will be available on-demand for the whole flight, too.

“We want every customer, no matter where they sit on the flight, to know how much they’re appreciated,” Allison Ausband, Delta’s senior vice president of in-flight service said in a statement.

License expiration date: NoneMedia: All uses except broadcast permitted Territory: Worldwide Employee Names: Robert Farris (IFS - ATL) Talent Names: Aaron Nedrick, Yessy Rivera, Gary Phillip Moss These images are protected by copyright. Delta has acquired permission from the copyright owner to the use the images for specified purposes and in some cases for a limited time. If you have been authorized by Delta to do so, you may use these images to promote Delta, but only as part of Delta-approved marketing and advertising. Further distribution (including providing these images to third parties), reproduction, display, or other use is strictly prohibited.
(Courtesy of Delta Air Lines)

TPG got a preview of the new service standards during trials earlier this year, and our reporter said it brought Delta into closer alignment with well-regarded overseas carriers.

According to the airline, a team of more than 20 flight attendants helped design the new service, and it was tested and tweaked on more than 1,200 flights before today’s official introduction.

Featured photo courtesy of Delta Air Lines.

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