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It's all hands on deck as Delta asks 'volunteers' to clean Sky Clubs

May 11, 2021
3 min read
It's all hands on deck as Delta asks 'volunteers' to clean Sky Clubs
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Last month, in an interview with TPG, Delta CEO Ed Bastian committed to reopening all Sky Club airport lounges by this summer.

While a handful of locations remain temporarily closed, many have already reopened, including a whopping eight at Delta's Atlanta (ATL) hub.

(Screenshot courtesy of Delta)

Unfortunately, the airline hasn't been able to restore staffing levels quickly enough — particularly in Atlanta. As referenced on FlyerTalk, and first reported by Twitter user "JonNYC", Delta is now calling on salaried employees to "volunteer" to help out with Sky Club shifts.

In a memo to employees, the airline stated that it's currently "severely understaffed in the ATL Sky Club" — apparently to the tune of 115 contractors. ATL-area employees are being asked to lend a hand: "Just come to the ATL airport for a few hours to help with cleaning, wiping tables, running food, restocking food buffets, etc.," the memo reads.

A spokesperson confirmed the move, explaining:

"Just as we’ve done for years with Peach Corps employee volunteers during our busiest travel seasons, we have asked Atlanta-based, salaried employees to volunteer in our Atlanta Delta Sky Clubs to help meet the rapid, recent increases in customer volumes and ensure that our teams continuously deliver the elevated Club experiences our customers have come to expect. No matter where a Delta employee works – whether in the operation or at headquarters – one thing consistent among all Delta people is their willingness to lend a hand. It is part of Delta’s culture and is the Delta Difference."

This particular request applies to salaried employees currently working in Delta's Atlanta headquarters — aside from designated staff, I wouldn't expect to find flight attendants, pilots and other non-HQ employees working in the lounge.

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Delta has committed to reopening all Sky Clubs by this summer. (Photo by Zach Griff/The Points Guy)

Delta is currently working with contractors to hire and onboard new Sky Club employees — since these particular jobs are on the "secure" side of the airport, extra security screening and training is involved, further complicating the process.

For now, "volunteers" can wear black slacks and a white shirt, according to the memo — if you encounter anyone who matches that description in an ATL Sky Club, I'd be extra gracious, given the unusual ask.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023