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The secret behind the curtains that you see around business-class pods

July 27, 2021
5 min read
Delta Boeing 767-300 Retrofit One Premium Select
The secret behind the curtains that you see around business-class pods
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Have you ever walked up and down the aisle during a long-haul flight and noticed that one (or more) business-class pods were enclosed with thick curtains?

It doesn't happen on every flight, but when it does, I'm always jealous of whoever's resting inside. It always looks like they've scored the ultimate business-class upgrade, in what's arguably the most private suite on the plane.

Well, turns out that these seats are reserved for someone very special, and it's not a paying passenger. In fact, it's perhaps the most important person on the plane — the pilot.

(Photo by Zach Griff/The Points Guy)

Many long-haul flights are staffed with ten or more flight attendants, as well as extra relief pilots. While cruising at 35,000 feet with most passengers sleeping, the crew can — and must — take a break. On the longest flights, the crew works in shifts — only a portion of flight attendants and pilots are needed at any one time.

This is required by the Federal Aviation Administration, the governing body that regulates all aspects of civil aviation in the U.S., as well as government agencies abroad. This way, the crew will be well-rested in order to deliver proper service or assist during an emergency.

(Photo by Zach Griff/The Points Guy)

The same is true in the cockpit. Only two pilots are required to be on duty at a single time. The others rest up until it’s their turn to be at the controls.

And where exactly does the crew go during the longest flights?

Well, it depends on the plane. On select ones, like Delta's retrofitted Boeing 767-300 and JetBlue's new Airbus A321LR, the relief pilots will be resting in a lie-flat pod, with thick curtains drawn around them for additional privacy from paying passengers.

There's even an industry term for this seat, the "crew rest." In fact, the FAA has a classification system for crew rest facilities.

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  • Class 1: a physically separated space from the cockpit and passenger cabin
  • Class 2: lie-flat seat and separation from the cabin with a thick curtain to provide darkness and some sound mitigation
  • Class 3: any cabin seat with at least 40 degrees of recline and leg and foot support

As you see, the biz pod with curtains is considered a Class 2 rest facility according to the FAA. It's not as private as a dedicated crew bunk, but on smaller planes like the Boeing 767 or Airbus A321 that don't fly ultra-long-haul flights, a Class 2 space will suffice.

Class 2 crew rest of JetBlue's A321LR (Photo by Zach Griff/The Points Guy)

In fact, on United's Boeing 767s, you can snag a seat in a Class 3 crew rest when it's not being used for international flying. There are four extra-reclining extra-legroom seats located in row 43 and 44 that are available for selection when they're not being used by the crew.

If you end up on one of those seats, you'll enjoy the leg rest, footrest and 40 degrees of recline.

As for Class 1 crew rests, they exist on the largest planes that fly the longest routes, like the Boeing 777. They're located in separate compartments from the passenger cabin. In most cases, you'll find them hidden up a set of stairs either at the forward or rear of the aircraft.

Inside, you'll find a handful of lie-flat bunks, with individual thermostats and other interesting items, including smoke detectors, fire extinguishers, flashlights and portable oxygen containers for use in an emergency. There are also comfort items, such as power outlets, a small mirror, coat hooks and a phone to call the other flight attendant stations.

So, the next time you see the curtains drawn in the biz cabin, now you'll know who's inside. Just don't open them to disturb a pilot who's resting.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.