Chase suspending Sapphire Reserve upgrades until higher fee kicks in

Jan 9, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Update 1/9/20: Chase has clarified that upgrades won’t be available until Jan. 13, rather than Jan. 12, as previously reported.


Well, I’m not exactly thrilled to be sharing this news, but hopefully it’ll save you some time on the phone.

A number of readers have pointed out that Chase representatives are currently unable to upgrade customers from the Chase Sapphire Preferred Card to Chase Sapphire Reserve, and the issuer has confirmed that is indeed the case — officially, Chase will not allow Sapphire Reserve upgrades until Monday, Jan. 13, which is the day after the fee increases to $550 per year.

Unfortunately for Chase Sapphire Preferred cardholders, the issuer only allows customers to hold one Sapphire card — if you want the Reserve and already have Preferred, you’ll need to wait until Monday to upgrade.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

Regardless of when you apply (or upgrade), beginning Jan. 12, all cardholders will have the following new benefits:

That’s in addition to the following perks, plus a whole lot more:

Related: Maximize your wallet with this perfect quartet of Chase cards

Featured photo by The Points Guy.

2019 TPG Award Winner: Premium Card of the Year
Chase Sapphire Reserve®

SIGN-UP BONUS: 50,000 Points

TPG'S BONUS VALUATION*: $1,000

CARD HIGHLIGHTS: 3X points on all travel and dining, $300 annual travel credit, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year
  • 3X points on travel immediately after earning your $300 travel credit. 3X points on dining at restaurants & 1 point per $1 spent on all other purchases. $0 foreign transaction fees.
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards. For example, 50,000 points are worth $750 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,000+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select
  • Up to $100 application fee credit for Global Entry or TSA Pre✓®
  • One Year Complimentary Lyft Pink ($199 minimum value). Complimentary DashPass subscription from DoorDash after activating by 12/31/21.
Intro APR on Purchases
N/A
Regular APR
16.99%-23.99% Variable
Annual Fee
$550
Balance Transfer Fee
Either $5 or 5% of the amount of each balance transfer, whichever is greater
Recommended Credit
Excellent Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.