Cathay Pacific Data Breach Affects 9.4 Million
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Cathay Pacific announced on Wednesday that a data breach has affected 9.4 million of its customers.
The airline said it has not found any evidence that the customer information stolen has been misused yet. Data taken by the hackers includes passenger name, nationality, date of birth, phone number, email, address, passport number, identity card number, frequent flyer program membership number, customer service remarks and historical travel information.
Cathay Pacific also noted that a handful of credit card numbers were stolen: 27 credit card numbers with no CVV number were taken, along with 403 expired credit card numbers.
The combination of information taken from each passenger varies, the Hong Kong-based carrier noted in its statement. Cathay Pacific is reaching out to flyers whose data was stolen to alert them of the breach.
“We are in the process of contacting affected passengers, using multiple communications channels, and providing them with information on steps they can take to protect themselves,” Cathay Pacific CEO Rupert Hogg said in the release. “We have no evidence that any personal data has been misused. Noone’s travel or loyalty profile was accessed in full, and no passwords were compromised.”
The carrier says that as soon as it discovered the hack, it took “immediate action to investigate and contain the event.” The company apologized and said it would be beefing up its online security.
“We want to reassure our passengers that we took and continue to take measures to enhance our IT security,” Hogg added. “The safety and security of our passengers remains our top priority.” Police in Hong Kong and other authorities were alerted about the incident.
The hack did not affect flight safety because the IT system that was breached is completely different than the flight operations system.
Passengers who think they might have been affected by the breach can email the airline at firstname.lastname@example.org or visit infosecurity.cathaypacific.com for more information.
Featured image by Frogman1484/Getty Images.
WELCOME OFFER: 60,000 Points
TPG'S BONUS VALUATION*: $1,200
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- No delivery fees for a minimum of one year on qualifying food purchases with a DashPass subscription from DoorDash -over a $100 value. Activate with your Chase Sapphire card by December 31, 2021.
- Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.