Here’s When Airlines Expect Boeing 737 MAX Service to Return
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Following the decision last month to ground the Boeing 737 MAX worldwide, airlines that operate the aircraft hoped for a quick fix. Boeing had a software update for the MAX version of the 737 in the works before the second crash of the airplane prompted the grounding, but findings from the preliminary investigation of the crash of Ethiopian Airlines Flight 302 have indicated that the MCAS stall-prevention system, which is widely considered to have played a part in both crashes, might require a more thorough fix. The grounding might extend well into the summer as a consequence.
While some airlines had initially canceled or adjusted flights operated by the 737 MAX until mid- to late April, major operators including American Airlines and Southwest Airlines have adjusted their schedules to reflect a more realistic timeline of the aircraft’s re-entry into service. Here is an overview of how some major Boeing 737 MAX operators are handling the continued grounding of the aircraft.
Southwest Airlines (31 aircraft)
Operating the largest fleet of Boeing 737 MAX aircraft of any airline in the world, Southwest has arguably experienced the most challenges because of rhe grounded aircraft. Just this week, Southwest Airlines updated the airline’s schedule to reflect the absence of the 737 MAX from the fleet through August 5. A spokesperson from Southwest said that this date was set to “add further stability for customers booking their summer travel.”
|Removed from schedule through||August 5|
|Daily flights affected||~160|
|Passenger accommodations||Customers affected by 737 MAX cancellations can rebook flights with no fare difference|
American Airlines (24 aircraft)
The biggest airline in the world used the MAX 8 model, with 172 seats, primarily on flights between New York and Miami, Los Angeles and Washington DC, and towards South America and the Caribbean. AA has updated its schedule to reflect the continued grounding of the 737 MAX through August 19. Like Southwest Airlines, American made the decision to adjust its schedule through August to “provide better service to our customers with availability and rebooking options,” a spokesperson said. American Airlines, in addition to providing rebooking options, has substituted larger aircraft like the Boeing 757 on routes operated by the 737 MAX.
Like other airlines, American has dedicated a page on its website about the grounding of the 737 MAX. Passengers concerned with the status of their flight can learn more about how American Airlines is handling operational issues here.
|Removed from schedule through||August 19|
|Daily flights affected||~90|
Air Canada (24 aircraft)
Canada’s largest airline has a substantial number of 737 MAX in its fleet. When the aircraft was in service, it flew to major cities in the United States and even to Europe. Air Canada updated its schedule to reflect the continued grounding through the end of July. The airline has also had to suspend certain routes and substitute larger aircraft on select routes. Additionally, Air Canada said that it is rapidly integrating two Airbus A321s it just took over from WOWAir, which collapsed in mid-March.
|Removed from schedule through||July 31|
|Daily flights affected||<2% of total|
Norwegian Air (18 aircraft)
Norwegian Air had been using its fleet of Boeing 737 MAX aircraft on numerous trans-Atlantic flights. The airline’s operations from bases in Ireland have been affected the most by the grounding. The airline has released an updated schedule regarding its flights to and from Ireland this summer.
Norwegian Air has proactively addressed issues that may arise as a result of the 737 MAX’s grounding. The airline was forced to consolidate flights from Dublin to New York (SWF) and Providence (PVD) by temporarily suspending flights to Providence and providing bus transportation from SWF to Providence for affected passengers. The airline has also shifted some Boeing 737-800 aircraft to routes previously operated by the 737 MAX.
|Removed from schedule through||Indefinitely|
|Daily flights affected||Unknown|
United (14 aircraft)
Operating the smallest fleet of 737 MAX of the three US airlines that fly the jet, United is the only operator of the larger MAX 9 variant. It has fared better than both Southwest and American following the grounding of the aircraft. A spokesperson for United said that “by using larger aircraft on those routes, we have been able to protect our customers’ original itineraries.” Still, United has had to work to adjust its schedule to minimize any operational impacts.
|Removed From Scheduled thru||May 31|
|Daily Flights Impacted||130 737 MAX-related cancellations during the month of April, or ~5 daily flights|
WestJet (13 aircraft)
Canada’s second-largest airline, WestJet, operates 13 737 MAX primarily on longer transcontinental flights and between the airline’s hubs. WestJet has managed to cope with the absence of the 737 MAX relatively well since the aircraft made up just 10% of the airline’s fleet. A spokesperson for the airline said that “we anticipate limited changes to our guests’ travel itineraries.”
One of the ways in which WestJet has minimized the impact of the 737 MAX absence from operations includes introducing the airline’s new Boeing 787 Dreamliners with lie-flat business class on flights between Calgary (YYC) and Toronto (YYZ).
|Removed from schedule through||June 30|
|Daily flights affected||~35|
Aeromexico (6 aircraft)
With just six Boeing 737 MAX in the airline’s fleet, Aeromexico told TPG that the airline has managed to minimize operational issues as a result of the grounding of the aircraft. Additionally, a spokesperson said in a statement that, “It is expected the MAXes are to fly again in June, yet Aeromexico is waiting for Boeing and corresponding authorities to give a final resolution on the certification of the aircraft, in order to define next steps.” That June date may be optimistic, considering what other airlines are doing to their schedules with the MAX.
|Removed from schedule through||May 31|
|Daily flights affected||Unknown|
Additional Airlines Operating the 737 MAX
Other airlines with the 737 MAX aircraft in their fleet include Copa Airlines, flydubai, Icelandair, TUI Fly and Turkish Airlines, among others. None of the following airlines have provided an updated timeline. The following list includes links to each airline’s most recent statement and passenger updates on the 737 MAX grounding:
For the latest travel news, deals and points and miles tips please subscribe to The Points Guy daily email newsletter.
Featured image by Jason Redmond/AFP/Getty Images
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,650
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
- Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.