13 Things Everyone Can't Stand About Airports
What AvGeek doesn't love an airport? The anticipation, the thrill of an exciting new destination (or first-class product), the familiar turkey club wraps at every Hudson News, or a lounge that your airline status or your credit card got you into. For most of us, these are very good things. And, on occasion, airports even deliver anthropological or architectural interest at no extra charge. But let's be honest: they can also be extremely irritating.
For all their modern conveniences, innovations and newfangled cultural touch points (think: in-terminal art and concerts) there are an awful lot of annoyances at most major airports these days.
Most travelers have their own airport pet peeve. For some, it's paying for priority boarding only to find yourself in the fourth or fifth boarding group (OK, so that one's technically an airline issue, but it still happens in the airport). As for me, I do a little mirthless dance whenever I see guys brushing their teeth and shaving in a public airport bathroom ... convenient for them, maybe, but irksome for everyone else.
What gets you the most miffed at the airport? Here are 13 other common vexations.
1. The Lack of Water Fountains
Some airports are starting to add bottle filling stations, but often it seems impossible to find even a single regular water fountain in the terminal. Which is more than a bit irritating if you're thirsty for something other than a salted caramel mocha or a beer, and is probably just a vast conspiracy to get you to buy some of that overpriced airport gift shop bottled water.
2. Airport Shopping Indignities
Like the aforementioned Rolls-Royce-priced bottle of Poland Spring water at La Guardia to the $20 I spent on fish and chips at Heathrow not long ago, price gouging at airports ranks high on anyone's list of airport aggravations. But there's also that annoying (or cloying) airport gift shop merch, like Meghan Markle souvenir keychains in London.
Then there are the overly luxe airport gift shops. Does the international terminal at serially-unloved LAX really need a Fred Segal? That's not to say the original on Melrose isn't mythic, but heck, there are jeans in that shop that cost more than a month's rent in several countries. How about a cool airport version of Walmart or Target instead?
3. The Total Lack of Useful Seating
At some airports, the duty free shopping areas outshine the actual terminal — an annoyance compounded by the fact that without all those shops selling monster-sized Toblerones and enough varieties of vodka to sink a battleship, there might actually be more places to sit.
4. Airport Restrooms
There's probably a study out there proving that, when humans enter a public airport bathroom, approximately 85% of them temporarily develop horrible manners and forget every sanitary rule they've ever learned. (Would the two seconds it takes to flush really cause you to miss your flight?) There are so many rude airport bathroom users out there; fight back by not being one of them.
5. The Lack of Humanity
Just because a touchscreen self-check-in post can do a job doesn't mean it will do it better than a real, living person. The reduction of human staff at airports may spell efficiency for some, but it can mean unanticipated annoyances and even delays, which kind of defeats the purpose of going robotic in the first place.
6. Plug Hogs
These are the good people who convert any well-trod terminal floor into their provisional office space. Judging by their behavior at airports, plug hogs seem to think that any given outlet was put there just for them, and instead of charging their phone for, say, 10 minutes, they keep it there for hours.
7. And Smartphone Zombies
The smartphone zombie is that person who decides to hold a vitally important meeting on their smartphone, yapping into it in while moving between gates as if they're in their own private airport. These are the people who walk in the very middle of the terminal texting or FaceTiming — slowly — and seem to take up twice as much room as necessary. They hold up the queue in security, at the check-in desk, at the jet bridge — you get the idea. True, this isn't an annoyance exclusive to airports, but it's just as frustrating here as it is on a New York City sidewalk.
8. The CNN Airport Network
CNN, can you hear me? People can get the news on their smartphones now, and you know what? It's a heck of a lot quieter than listening to all those talking heads blabber on from monitors sticking out from the ceiling. #FreeTheCeiling.
9. Sockless Chair Sleepers
This is happening all over, from Denver to Frankfurt and beyond. On the one hand, who can't sympathize? I recently landed at Athens International (ATH) around 11pm with a flight out the next morning at 4:30am. Lounges were closed and the layover wasn't long enough to justify getting a hotel room, but does that give a guy license to do a full-on sleepover on the airport floor or furniture?
In the terminal, taking up five seats in a row — shoes and socks off, feet fully naked — is what I'm talking about and I don't care how lovely your feet are: sticking them up in the air like that at an airport is just a nope. If you're going to sleep in the terminal, please, do us all a favor and at least keep your socks on.
10. Overcrowded Airport Lounges
Goodness knows there are several excellent airport lounges. But twice in the last six months I have found myself in at least relatively "fancy" lounges — one in Gatwick, the other an "Aspire" lounge at Larnaca International (LCA) — that were full of kids running around screaming, the food and beverage offerings were subpar to the point of sad and they were crowded beyond comfort. In both instances I preferred to spend more time in the terminal itself than these overcrowded "executive" lounges.
11. Awful Elevator — Er, Airport — Music
In the old days it was the piped-in Muzak. And for a while it seemed like every Hudson News in the country had a "Dawson's Creek"-inspired soundtrack on an endless, treacly loop. Would it be so wrong to want to hear Italian music in an Italian airport, British pop in a British airport or anything (for the sake of everyone's sanity) but Justin Bieber in Canada? At least some airports like LAX are adding diversions like periodic free concerts to some terminals, which can shake things up a bit acoustically.
12. Endless Corridors
There are some corridors that connect terminals (or parts of the same terminal) in airports such as London Heathrow (LHR) that are so long you could be forgiven for thinking you need a separate ticket just to haul yourself and your carry-on through them. What sadist fiend designs these things? Moving sidewalks, when they actually work, only compound the stress because invariably there will be passengers hogging the only lane. And there's just no satisfaction in muttering, "excuse me" from behind someone's overstuffed Samsonite repeatedly when what you really want to say is "Uh, your trolley suitcase has wheels for a reason."
13. Clogged Jet Bridges
OK, this might be more of an airline thing, too, but there has to be a better way of organizing stuff on the ground so that you're not stuck like a sardine in an elevated tube between the gate and the airplane, someone breathing on your neck while you spend too much time staring at some banal advertisement plastered inside the jet bridge.
I mean, who wouldn't rather spend more time in the terminal, waiting in line at Starbucks and checking out the gift shops?
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

