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American removes capacity caps, increases health safety measures

June 26, 2020
3 min read
US-AVIATION-AMERICAN
American removes capacity caps, increases health safety measures
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American Airlines will begin fully booking its flights again as demand allows starting next month.

The carrier has already come under criticism for flying relatively full flights during the coronavirus pandemic, but is moving ahead with plans to sell all available seats on every flight as of July 1. That brings it in line with United Airlines, which was not observing any capacity caps. Delta, Alaska, JetBlue and Southwest are among carriers that continue to limit the number of passengers on every flight, at least for now.

American said it will continue allowing passengers to move to less-crowded flights for no fee when such options are available, and that it will alert passengers when their flights are full.

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American is lifting the capacity caps in conjunction with some newly-announced health safety measures, including a travel health advisory panel and a pre-departure symptom questionnaire.

The panel is a partnership with Vanderbilt University, and its members will advise the airline on public health best-practices, including the most effective cleaning procedures.

Related: American Airlines pilots union wants the government to buy middle seats.

Since the start of the pandemic, airlines across the board have updated and emphasized the rigor of their cleaning routines. Many carriers have put out detailed graphics or videos to show how aircraft are disinfected between every flight, and have provided information about onboard air filtration systems in an effort to reassure passengers that the risk of onboard infection is low.

American's cleaning procedures include hand-cleaning seat buckles, seats, tray tables and other surfaces, and applying an electrostatic spray inside the aircraft every seven days, which the airline said kills 99.9999% of viruses and bacteria within 10 minutes.

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Related: American tries to avoid the ‘old airline playbook’ on furloughs even as it shrinks.

Beginning June 30, passengers on American will also be asked to certify during check-in that they have been COVID-19 symptom-free for at least 14 days. Online and airport kiosk check-in interfaces will include a symptom checklist.

Related: Airlines are increasingly requiring health checks before flying. Alaska is the latest.

“Our customers trust us to make every aspect of their journey safe. We won’t let them down,” Alison Taylor, American’s chief customer officer said in a statement. “We will continue to refine and update our practices based on the latest information from health authorities and our own Travel Health Advisory Panel.”

The airline will continue requiring passengers to wear masks throughout their flights, and American said it will restrict travel privileges for passengers who refuse to comply.

Review: American Airlines Flagship First class from Dallas to Hong Kong on the 777-300ER.

Featured image by AFP via Getty Images

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Apply for American Express® Gold Card
at American Express's secure site
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Best for dining at restaurants
TPG Editor‘s Rating
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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.