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American Airlines will also ban passengers who don't follow mask policy

July 23, 2020
3 min read
American Airlines will also ban passengers who don't follow mask policy
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No mask, no service. If you plan to fly on an American Airlines jet during the pandemic, you’d better bring your mask -- otherwise, you may be banned from future travel on the airline.

American became the latest carrier to expand its face-covering requirement during the coronavirus pandemic. The airline will require all customers over the age of two to wear face coverings at airports and onboard, effective July 29. According to American, passengers must wear a face mask at “all areas of the airports at which American operates,” which includes terminals and Admirals Club lounges.

Face coverings may be removed at the airport or onboard the plane if you are eating or drinking. American says that passengers who don’t comply with the policy may be barred from future travel for the duration of the mask requirement.

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“Customers and team members have been clear that they feel more safe when everyone is wearing a face covering,” Alison Taylor, Chief Customer Officer of American Airlines, said in a statement. “In light of this important feedback, we are expanding and enhancing our requirements onboard and at airports.”

The requirement comes just a day before American announced a second-quarter net loss of $2.1 billion as travel slowed to a trickle during the pandemic. American CEO Doug Parker called the period "one of the most challenging quarters" in the airline's history.

Every major U.S. airline now has a face-covering requirement, though some joined the party later than others. Delta Air Lines, for instance, began requiring face masks at check-in, boarding and SkyClub lounges in May.

It’s unclear if American has already banned passengers from its jets like other U.S. airlines. United also has a similar mask policy and has publicly stated that it would ban any non-compliant passengers. And just yesterday, we reported that Delta had already banned over 100 passengers for not following its mask policy.

Related: Delta has banned more than 100 passengers for not wearing a mask

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Like American, Delta requires passengers to wear masks or appropriate face coverings throughout the end-to-end travel journey. This includes check-in, SkyClubs and baggage claim, in addition to the flight itself.

Earlier this week, Delta introduced a new virtual screening process for those who maintain that they cannot wear a mask. These screenings are done either at check-in or the gate by Delta’s medical professionals. If they conclude you don’t have a valid health reason not to wear a mask, you’ll be denied boarding. If they find you do have a legitimate reason, then you can fly without a face covering.

Featured image by Getty Images

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
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  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023