American unveils snazzy new business and premium economy cabins at the expense of first class
American Airlines is going all-in on the premium experience — with a twist.
The Fort Worth-based carrier on Tuesday unveiled brand-new business-class and premium economy cabins that will debut in 2024 on newly delivered Boeing 787 Dreamliner and Airbus A321XLR aircraft.
The airline will also retrofit two of its most premium planes with new products, though it will come at the expense of first class on planes that currently also have business class.
There's lots to unpack about the announcement, so read on for more details.
American introduces new business-class suites
Headlining the news is the introduction of a brand-new business-class product for American. The carrier is installing private suites in the forward cabin on all new 787-9 Dreamliners beginning in 2024.
These so-called Flagship Suites will be arranged in a 1-2-1 configuration and feature direct aisle access for each passenger. Additionally, each seat will feature a privacy door, a lounge seating option and expanded personal space. It appears that there will be a privacy divider between the center seats, too.
American's new seat is custom designed for the carrier and is based on the standard reverse herringbone design. All seats face away from the aisle for additional privacy and personal space.
This move is a long time coming for American. There's been a long-standing rumor that the airline would install private suites in business class on its newest Dreamliners, and now it's officially confirmed.
In fact, back in April, news leaked that American would be outfitting its newest Dreamliners in a premium-heavy configuration with all-new seats. Dubbed the "787-9P," these new jets will feature 51 business-class pods, 32 premium economy recliners, 18 extra-legroom coach seats and 143 standard economy ones.
American's existing 787-9s feature 30 business pods and 21 premium economy recliners, so the new jets will skew significantly more premium. It wasn't immediately clear if American plans to retrofit its existing Dreamliners with the new product; we'll update the story when we learn more.
Airbus A321XLR gets a new seat, too
In addition to the wide-body Dreamliner, American's narrow-body fleet is also getting an upgrade.
When the carrier debuts the Airbus A321XLR in 2024, this single-aisle jet will feature an all-new business-class product for the carrier.
It'll sport 20 Flagship Suites arranged in a 1-1 configuration, similar to JetBlue Airways' new Mint business-class pods on the Airbus A321neo.
These seats will also feature sliding privacy doors, larger storage areas and HD personal televisions. Unlike the new long-haul business-class suite, these seats will face toward the aisle in a herringbone configuration.
These A321XLRs will also feature 12 premium economy recliners.
American plans to deploy these jets on transatlantic flights that might not have enough demand for larger wide-body jets, and it's likely that these planes will also be deployed on premium transcontinental flights — more on that below.
Premium economy gets an upgrade
While the most noticeable changes will be in business class, American is also introducing a new premium economy recliner on the new 787-9 and A321XLR fleet.
With new privacy wings and additional storage areas, these seats will likely be popular among those looking to upgrade the travel experience without splurging for a business-class seat. Based on the renderings, it doesn't appear that these seats will feature a footrest.
These seats look quite similar to Delta's new custom-designed domestic first-class recliners that debuted earlier this year aboard the Airbus A321neo.
American will install 32 of these seats on the 787-9 Dreamliner and 12 of them on the A321XLR.
Notably, this will be the first time that an American narrow-body aircraft features premium economy. However, given the airline's deployment plan for the jet — on long and thin transatlantic routes — it makes sense for the carrier to add this popular cabin.
Goodbye to Flagship First
Along with the new cabins, American is officially retiring its Flagship First cabin.
That's because beginning in late 2024, the airline will retrofit its existing fleet of jets that feature these exclusive seats: the Boeing 777-300ER and Airbus A321T.
Historically, the Airbus A321T has been one of the most premium aircraft in the U.S., as the carrier has exclusively deployed it on premium transcontinental routes from New York and Boston to Los Angeles and San Francisco.
This A321 subfleet currently features 10 Flagship First pods, 20 Flagship Business lie-flat and 72 economy seats, half of which are in an extra-legroom configuration.
Going forward, American will align the 16 A321Ts with the rest of the A321 fleet, though the carrier promises that it'll continue to offer lie-flat seats on its premium transcontinental routes departing New York and Boston.
The airline's 20 Boeing 777-300ER aircraft currently feature eight Flagship First pods, 52 Flagship Business lie-flats, 28 premium economy recliners and 216 economy seats.
After the retrofit, they'll feature a whopping 70 Flagship business-class suites and 44 Premium Economy seats — but no Flagship First pods.
It wasn't immediately clear what American would do with its in-airport Flagship First dining facilities, which currently offer the airline's most premium flyers a restaurant-style pre-departure dining experience.
Perhaps the airline will keep these outposts open and sell access at an additional cost — a move that the airline began experimenting with earlier this year.
Bottom line
Though the big storyline is that American is investing in the premium experience, it's worth noting that the airline will still suffer from lots of product inconsistency.
While the newly delivered Dreamliners, 777-300s and A321XLRs will feature new seats, the carrier hasn't announced plans to update its remaining widebodies.
That means the existing 787-8 and -9 Dreamliners, along with the 777-200s, will continue to feature a different product. Even worse, the airline will still fly its far inferior Safran Concept D, zig-zag-style business-class seats that alternate between forward- and rear-facing.
Of course, the airline could decide to retrofit more of its existing planes, but only time will tell whether the carrier decides to do so.
Meanwhile, the clock is ticking until American puts its newest seats into service, beginning with its newly delivered jets in 2024.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.