Skip to content

These secret American Airlines seats are a major upgrade — and free if you know how to request them

Feb. 14, 2020
4 min read
aa-787-8-ord-pek-cabin-windows
These secret American Airlines seats are a major upgrade — and free if you know how to request them
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Your coach seat just got upgraded — but not to business-class or an extra-legroom Main Cabin Extra seat.

Instead, if you're flying economy on an American Airlines Boeing 767, you can actually request to sit in one of the four super-reclining crew rest seats — for free.

RELATED: Sign up for TPG's daily newsletter for travel news delivered directly to your inbox!

These special seats are located in two pairs on each side of Row 17, right between the first and second economy cabins.

Seat map courtesy of SeatGuru

There's limited privacy since they're just behind the lavatories and in the same row as a galley. (When they're used a traditional crew rest, a thick, sliding curtain adds more privacy.)

But, relative to the standard coach seats, these are a massive upgrade.

In fact, the seats are quite similar to AA's old biz product. They have generous recline, lumbar support and a legrest with foot support. Though they look ancient compared to today's award-winning premium seats, I found them quite comfortable.

Like the rest of the plane, they have no entertainment screens, but there are DC power plugs. Manual and self-explanatory seat controls are located on each armrest.

Now, you must be wondering how you can score this upgrade. Well, you need to be flying on a Boeing 767 when the crew rest isn't actually used by the flight attendants. Typically, that means the flight needs to be less than eight hours long.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Fortunately, that covers most of AA's 767 flights. Thanks to the airline's unique wide-body strategy, you'll often see the largest planes flying domestic routes. That's especially true with the 767 fleet, which mostly operates short-haul flights, including but not limited to:

  • Miami (MIA) - Chicago (ORD)
  • Miami (MIA) - Dallas (DFW)
  • Miami (MIA) - New York (JFK)
  • Miami (MIA) - Las Vegas (LAS)
  • Miami (MIA) - Philadelphia (PHL)
  • Miami (MIA) - San Francisco (SFO)
  • Philadelphia (PHL) - Las Vegas (LAS)
  • Philadelphia (PHL) - Orlando (MCO)
  • Philadelphia (PHL) - San Francisco (SFO)

You won't be able to select a crew rest seat when booking a flight operated by the 767. A quick glance at ExpertFlyer shows that these seats are blocked for gate control. That means that they can only be assigned by a gate agent right before departure.

Screenshot of ExpertFlyer showing Row 17 as blocked

But if you ask nicely, you may just get lucky. It doesn't hurt to have elite status with the airline, but that's not an explicit requirement to sitting in Row 17. When I recently flew an AA Boeing 767 from Miami to JFK, there were three passengers sitting in the crew rest, who had all asked the gate agent if they could sit there.

American isn't the only airline that allows passengers to sit in the crew rest. If you're flying select United 767-300s, you can purchase a confirmed crew rest seat anytime before departure.

This deal won't last because American plans to retire its fleet of aging 767s by the end of 2021. You have just under two years left to sit in a crew rest for the cost of a coach ticket, so get it before it's gone!

All photos by the author.

ExpertFlyer is owned by Red Ventures, the parent company of The Points Guy.

Featured image by KATIE GENTER/THE POINTS GUY

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app