Skip to content

These secret American Airlines seats are a major upgrade — and free if you know how to request them

Feb. 14, 2020
4 min read
aa-787-8-ord-pek-cabin-windows
These secret American Airlines seats are a major upgrade — and free if you know how to request them
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Your coach seat just got upgraded — but not to business-class or an extra-legroom Main Cabin Extra seat.

Instead, if you're flying economy on an American Airlines Boeing 767, you can actually request to sit in one of the four super-reclining crew rest seats — for free.

RELATED: Sign up for TPG's daily newsletter for travel news delivered directly to your inbox!

These special seats are located in two pairs on each side of Row 17, right between the first and second economy cabins.

Seat map courtesy of SeatGuru

There's limited privacy since they're just behind the lavatories and in the same row as a galley. (When they're used a traditional crew rest, a thick, sliding curtain adds more privacy.)

But, relative to the standard coach seats, these are a massive upgrade.

In fact, the seats are quite similar to AA's old biz product. They have generous recline, lumbar support and a legrest with foot support. Though they look ancient compared to today's award-winning premium seats, I found them quite comfortable.

Like the rest of the plane, they have no entertainment screens, but there are DC power plugs. Manual and self-explanatory seat controls are located on each armrest.

Now, you must be wondering how you can score this upgrade. Well, you need to be flying on a Boeing 767 when the crew rest isn't actually used by the flight attendants. Typically, that means the flight needs to be less than eight hours long.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Fortunately, that covers most of AA's 767 flights. Thanks to the airline's unique wide-body strategy, you'll often see the largest planes flying domestic routes. That's especially true with the 767 fleet, which mostly operates short-haul flights, including but not limited to:

  • Miami (MIA) - Chicago (ORD)
  • Miami (MIA) - Dallas (DFW)
  • Miami (MIA) - New York (JFK)
  • Miami (MIA) - Las Vegas (LAS)
  • Miami (MIA) - Philadelphia (PHL)
  • Miami (MIA) - San Francisco (SFO)
  • Philadelphia (PHL) - Las Vegas (LAS)
  • Philadelphia (PHL) - Orlando (MCO)
  • Philadelphia (PHL) - San Francisco (SFO)

You won't be able to select a crew rest seat when booking a flight operated by the 767. A quick glance at ExpertFlyer shows that these seats are blocked for gate control. That means that they can only be assigned by a gate agent right before departure.

Screenshot of ExpertFlyer showing Row 17 as blocked

But if you ask nicely, you may just get lucky. It doesn't hurt to have elite status with the airline, but that's not an explicit requirement to sitting in Row 17. When I recently flew an AA Boeing 767 from Miami to JFK, there were three passengers sitting in the crew rest, who had all asked the gate agent if they could sit there.

American isn't the only airline that allows passengers to sit in the crew rest. If you're flying select United 767-300s, you can purchase a confirmed crew rest seat anytime before departure.

This deal won't last because American plans to retire its fleet of aging 767s by the end of 2021. You have just under two years left to sit in a crew rest for the cost of a coach ticket, so get it before it's gone!

All photos by the author.

ExpertFlyer is owned by Red Ventures, the parent company of The Points Guy.

Featured image by KATIE GENTER/THE POINTS GUY

TPG featured card

Rewards rate
3XEarn 3X Miles on Delta purchases.
1XEarn 1X Miles on all other eligible purchases.
Intro offer
Open Intro bonus
Earn up to 125,000 Bonus Miles
Annual fee
$650
Regular APR
19.49%-28.49% Variable
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Delta SkyClub access when flying Delta
  • Annual companion ticket for travel on Delta (upon renewal)
  • Ability to earn MQDs through spending
  • Various statement credits for eligible purchases

Cons

  • Steep annual fee of $650
  • Other Delta cobranded cards offer superior earning categories
  • Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
  • Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
  • Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
  • Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
  • Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
  • $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
  • $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
  • Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
  • Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
  • No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
  • $650 Annual Fee.
  • Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
  • Terms Apply.
  • See Rates & Fees