Allegiant Cancels Dozens of Flights Because New Planes Aren't Ready
Allegiant Air abruptly canceled at least 26 flights through next week and across the country Thursday morning, saying that it was forced to do so because new planes it had been expecting hadn't been delivered yet.
"Unfortunately, some of the delivery dates for aircraft scheduled to join our fleet have fallen short of the projections, leaving us with limited resources available and the very difficult choice to cancel certain flights," Allegiant spokewoman Krysta Levy said by email. "We have offered options to our passengers on canceled flights, including reaccommodation to other flights or refunds."
The flights included departures from Grand Rapids (GRR) to Raleigh-Durham (RDU) to Tulsa (TUL) and destinations mostly in Florida. The affected flights were scheduled for Thursday, Friday and June 21.
Allegiant is in the midst of switching over its fleet of aging MD-80s to Airbus A320s, including used aircraft the carrier bought from a leasing company. It also bought new A320s, the first time it ordered new aircraft. Levy said that the issue stems from delays in the induction process, including everything from painting the company logo on the fuselage to getting the right seats in place in the cabin to getting certified to fly by the Federal Aviation Administration.
"I do want to be clear that it is not an issue with the newly manufactured Airbus — those are still on track for their delivery schedule," she said.
"We expect this to be a short-term issue," Levy added.
Robert W. Mann, a Long Island-based airline consultant and former executive at American Airlines, Pan Am and TWA, said the number of flights suggested that it involved three or four planes.
"This is an aircraft delivery issue, and is not related to any Allegiant planes that are currently in service," an FAA spokesman said.
The FAA didn't have comment by publication about whether the cancellations involved FAA clearances for planes not yet in service.
Though Allegiant seemed to be pointing a finger at the leasing company, Mann said the airline bears much of the blame, especially considering the eleventh-hour nature of the canceled flights.
"To have this problem arise with these aircraft at the same time shows a lack of planning on the carrier side," he said. "You have to start massaging your schedules to reflect [the transition to a new fleet], but it looks like they waited till the last minute for something to happen, and when it didn't, they had to cancel suddenly. It's clearly poor planning on Allegiant's part."
It also demonstrates that the carrier didn't have a backup plan in place, he said, even though it's well-known that there are often delays in introducing new planes to a fleet.
"They probably retired MD-80s that they maybe wished they hadn't," he said.
"Right now our fleet is 63 Airbus to 29 MD-80," Allegiant spokeswoman Levy said. "The remaining MD-80s are still in regular service (though planned retirements are still occurring on a regular basis) so we are limited on their capacity to fill in the gaps."
Still, Mann said he expected the cancellation problem to be short-term, though the bad PR may linger.
"They way they handled it is looking like a rookie mistake," Mann said. "They've been caught flat-footed."
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

