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Airbnb rolls out new cleaning protocols, including buffer periods between stays

April 27, 2020
3 min read
Airbnb rolls out new cleaning protocols, including buffer periods between stays
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We're still in the middle of the coronavirus outbreak, but there's certainly a light at the end of the tunnel.

As the curve begins to flatten, governments and companies around the world are starting to outline steps they plan to take to gradually and safely open cities, states, countries and businesses. Airbnb is the latest company to do so and shared a new sanitation plan for its global hosts to follow.

The hope here is that guests can search, identify and book Airbnbs that suit their standards, while hosts will feel empowered to clean and sanitize their homes with the help of expert-backed guidance and protocols.

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Here's a closer look at what's changing.

The company is launching a new host Cleaning Protocol. It includes the use of personal protective equipment (such as masks and gloves) for hosts and cleaners, as well as disinfectants approved by regulatory authorities. Most noteworthy, though, is that there will be a CDC-recommended 24-hour wait period before the next guest can enter the Airbnb, according to a company-issued press release.

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An Airbnb spokesperson told TPG that the new Cleaning Protocol will launch in the United States in May and then globally, although the company did not have a specific timeline for the global roll-out. Guests will be able to select these listings "as soon as the inventory is available," the spokesperson added.

Hosts can complete a learning and certification program, and their listings will be clearly identified as part of the Airbnb Enhanced Cleaning Initiative inventory that guests can book.

Related: Here's how hotels can prove to guests that they're safe after coronavirus

That's not all, though. If hosts aren't able to commit to the new Cleaning Protocol, they can opt into what's called a "Booking Buffer." This new feature will create a 72-hour vacancy period, in which they commit to keeping their home empty to focus on cleaning and sanitizing. Guests won't be able to make a reservation during that buffer period.

If a host does not abide by the new protocols and undergo the certification process, their listings will not be shown in the Airbnb Enhanced Cleaning Initiative inventory.

"We trust that our host community is eager to follow through with their commitment to keeping and providing excellent hospitality to their guests. Trust in our community is also built on our review system, and in the very rare cases when things go wrong, we encourage our users to contact Community Support so we can respond accordingly," a company spokesperson told TPG.

Both of Airbnb's new protocols were developed with guidance from the former U.S. Surgeon General Dr. Vivek Murthy, as well as experts in both hospitality and medical hygiene. The company is optimistic — as we are at TPG — about the future of travel, noting that a whopping 92% of global hosts are planning to host guests either as often as, or more often as they did once the pandemic is over.

Featured image by Photothek via Getty Images

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
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Intro offer

75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023