What is JetBlue elite status worth in 2020?

Dec 29, 2019

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If you’ve ever held elite status with a travel provider, you’ve experienced the variety of perks that can positively impact your travel experience. But if you qualify for elite status with an airline, exactly how much value can you get in a year? And is it even worth going out of your way to earn elite status at all?

Today we’ll evaluate a smaller yet still-popular carrier that has pushed some of the larger airlines to up their games — and has its sights set on international expansion. We’ll dive deep into the benefits offered through elite status in the JetBlue TrueBlue program to help you determine if pursuing it in 2020 is a worthwhile venture. Read on for full details on this analysis, though feel free to review our other breakdowns of its competitors:

In This Post

Before we get to the ins and outs of the TrueBlue program, a couple of quick reminders. First, this analysis is just one way to peg a value to elite status, so you should adjust any of my assumptions or calculations based on your own travel patterns and considering what each perk is worth to you. You may not consume alcohol and thus don’t care about free drinks, or you could always check multiple bags and get a ton more value from that perk. Make sure that the numbers below are relevant to you.

Second, I’m basing this analysis on the assumption that you’ve already earned the status and will have a similar travel pattern in 2020. However, if you’re starting from scratch and plan to work your way up to JetBlue elite status, the numbers are a bit skewed, since you won’t enjoy any perks until crossing the qualification thresholds. To help those of you in this position, I’ve included a link to an Excel spreadsheet below that’ll give you an idea of the value you’d get from the TrueBlue program.

NEW YORK, NY - APRIL 23: Customers check in at JetBlue
What is JetBlue status worth in 2020? (Photo by Andrew Burton/Getty Images.)

The third and final critical part of this analysis involves the underlying assumptions I’m making. To truly land on a value for a given level of elite status, I have to assume a certain amount of flying and a corresponding amount of spending. JetBlue follows a similar qualification formula as Southwest: using dollars spent (base points) rather than miles flown. For the sake of this analysis, I’m making the following assumptions:

  • You earn 20% more base points than the minimum required for earning status (you earn 3 base points per dollar spent on airfare except the new Blue Basic fares, excluding taxes and fees).
  • You take at least seven round-trip paid flights during the year.

As always, you should adjust these assumptions based on the level of travel you expect to complete.

Related: 10 tips for flying JetBlue with kids

Two final details before getting into the valuation. As an elite member with JetBlue, you’ll earn bonus points when you travel, and I’m basing the value of those points on TPG’s most recent valuations, which peg TrueBlue points at 1.3 cents apiece. In addition, I’m rounding all numbers below to the nearest $5 to make the calculations a little simpler.

Given this information, how does the JetBlue TrueBlue program and its sole elite-status tier stack up? Here’s what I found:

JetBlue Mosaic ($1,785)

Bottoms up! Mosaic members get free drinks on every flight. Image courtesy of JetBlue. (Photo courtesy JetBlue)
Bottoms up! Mosaic members get free drinks on every flight. (Photo courtesy of JetBlue.)

The only elite status level in the TrueBlue program is Mosaic status, and you can earn this through traveling in two different ways: by flying 30 segments and earning 12,000 base points ($4,000 in spending) or by earning 15,000 base points ($5,000 in spending) in a calendar year. You can also earn this status outright by spending $50,000 in a calendar year on a JetBlue credit card.

The information for the JetBlue credit card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

For this analysis, I’ll base my numbers on the latter of the two qualification criteria and assume that you earned 18,000 base points on non-Blue Basic fares, indicating a total spend of $6,000, and took at least seven round-trip flights.

  • Waived change and cancellation fees ($400): One of the most unique perks of Mosaic status is that you (and others traveling on your itinerary) can change or cancel JetBlue flights without any fees at any time. While most other carriers offer this privilege to top-tier elites on award tickets, Mosaic members can utilize it on paid tickets as well. Unfortunately, this was diluted in late 2019 when JetBlue introduced Blue Basic fares, the carrier’s version of basic economy. This perk does not extend to Blue Basic tickets, so if you purchase the most inexpensive fare option, you’re out of luck. Normal change and cancellation fees for other tickets range from $0 to $200, and if you’re changing a ticket, you’ll still need to pay any applicable difference in price. If you regularly need flexibility for you and your travel companions, this could be a very valuable benefit, but I’ll peg it at $400.
  • Two free checked bags ($250): JetBlue’s two lowest fares (Blue and Blue Basic) don’t include a checked bag, so you’d need to either bump up to the next fare type (Blue Extra) or pay a bag fee. Unless, that is, you’re a Mosaic member, since you and others on your itinerary can check two bags for free, regardless of the ticket you book. This will save you $30 for the first bag and $40 on the second bag after the carrier raised its baggage fees in 2018. If you (and your friends or family members) regularly need to check multiple bags on JetBlue flights, this benefit could be quite lucrative, though keep in mind that you can get one free checked bag for you and your travel companions with the JetBlue Plus Card, one of the many reasons why I find that card to be quite lucrative.
  • Take 3 and Lucky 7 bonus ($155): JetBlue also offers a couple of tiered bonuses when you complete a certain number of paid flights on JetBlue (not partners). The Take 3 Bonus awards 5,000 bonus points when you fly three round-trip flights, while the Lucky 7 Bonus will give you 7,000 bonus points after flying seven round-trip flights. While not officially a perk of Mosaic status, it is something that you’d almost certainly earn during your qualification. These 12,000 bonus points are worth up to $156 based on TPG’s most recent valuation.
  • Qualification bonus ($195): In addition to those bonuses that are based on flight activity, you’ll also enjoy a one-time bonus of 15,000 points when you qualify for Mosaic status, worth $195.
  • Bonus points ($235): As a Mosaic member, you’ll earn 3 extra bonus points for every dollar spent on JetBlue flights. Since I’m assuming $6,000 worth of spending, that’ll give you 18,000 bonus points, worth $234.
  • Priority check-in, security and boarding ($200): Mosaic members have priority check-in, can access Even More Speed priority security lines at dozens of JetBlue airports and will be among the first to board, giving you early access to overhead bin space. This is a nice collection of benefits if you’re running late for a flight but isn’t the most valuable perk out there.
  • Dedicated customer service line ($100): You’ll also have a priority phone line to call as a Mosaic member, which can be fantastic in the event of a large-scale weather event.
  • Complimentary alcoholic beverages ($150): In 2016, JetBlue began offering complimentary drinks to Mosaic members. However, unlike similar perks offer to elite flyers on other airlines, this isn’t a single drink but rather extends to the entire flight. These beverages regularly cost $6 – $9 (though are available at a 50% discount for holders of a JetBlue credit card). Depending on how many flights you take and how frequently you enjoy a drink at 38,000 feet, this could be a very valuable perk.
  • Even More Space redemptions ($100): A final perk of JetBlue Mosaic status is the ability to redeem your points for Even More Space seats, sometimes at a pretty fantastic rate. I’ve found JetBlue’s regular coach seats to have generous legroom compared to other domestic carriers, so Even More Space seats can seem massive by comparison. I personally like to book these seats using the airline fee credits from my Platinum Card® from American Express, but having the ability to redeem points for these seats can be a nice benefit to have.

What if I’m starting from scratch?

As I mentioned at the outset, these numbers are based on the benefits you’d enjoy by spending a full year with Mosaic status. However, if you’re starting from scratch, the calculations become a bit more complicated, since you won’t start to enjoy any benefits until you hit one of the qualification thresholds to earn that status. To help modify the analysis for those individuals, I’ve taken the above valuations and converted them to a value per elite-qualifying mile, as follows:

  • $1,785 / 18,000 base points = 9.92 cents per base point

I then created an Excel spreadsheet that uses these numbers to calculate how much value you’d get from JetBlue Mosaic status given a certain amount of flying. All you need to do is change two numbers: Cell A2 (to represent how much you expect to spend on JetBlue flights in 2020) and Cell A5 (to represent what percentage of this spending will be done on Blue Basic fares, which will only earn 1 base point per dollar spent). The spreadsheet will then calculate the number of base points you’ll earn, and the calculations will update with the corresponding value.

For example, you’ll see that I have pre-loaded $8,000 in spending with 20% of that devoted to Blue Basic tickets. At this rate, you’d get no benefits from the first 15,000 base points and then enjoy Mosaic benefits for the remaining 5,800 points (at a rate of 9.92 cents per point). This means that if you’re starting from scratch and estimate that you’ll spend $8,000 on JetBlue in 2020 with 20% of your spending on Blue Basic tickets, you’d be able to get $575.17 worth of perks from the TrueBlue program.

As always, feel free to adjust the numbers above for Mosaic status (loaded into the “Base Data” tab of the spreadsheet) based on your own personal valuation.

Is it worth it?

(Photo by Katie Genter/The Points Guy)
(Photo by Katie Genter/The Points Guy.)

So given these values, is it worth pursuing elite status with JetBlue? Just like with any analysis we undertake here at TPG, there isn’t an easy answer to this, as it depends entirely on your individual situation. However, here are a few over-arching questions that can help you arrive at a decision:

  • How much will you travel in the future? If you earned JetBlue elite status in 2019, it’s valid through Dec. 31, 2020, and if you qualify in 2020, your status will last until Dec. 31, 2021. It’s critical to think about how much you’ll be traveling in the future. If you push hard to earn Mosaic status, for example, the perks outlined above only apply when you actually travel.
  • How well does JetBlue’s route map (and/or those of its partners) match your typical travel patterns? There’s really no point in pursuing elite status with an airline if you can’t feasibly fly it (or partners) on a regular basis. Be sure to consider JetBlue’s service from your home airport(s) and how easy it is to get to your desired destination(s).
  • How sensitive are you to price and convenience? There are many tradeoffs in this hobby, and one of the most common is deciding whether to use your preferred airline or hotel chain when it’s not the most convenient or cheapest. Would you book a one-stop JetBlue flight if Delta had a cheaper nonstop option? If the answer is no, it may not be worth going out of your way to earn Mosaic status (or elite status with any airline, for that matter).
  • Could you enjoy elite-like perks (or outright elite status) with a credit card? As noted above, the JetBlue Plus Card provides an array of perks for cardholders that may be enough for you, all for just a small annual fee. In addition, you could earn Mosaic status outright simply by spending $50,000 on the card in a year. If you’re content with the “elite lite” perks from the card or plan to spend over $50,000, there’s no need to go out of your way to earn Mosaic status the hard way.

These questions are also not easy to answer, as there are many different factors that come into play with each of them. Nevertheless, it’s a worthwhile exercise to evaluate your own situation to determine if JetBlue elite status is for you!

Bottom line

JetBlue is unique among U.S. carriers in that it only has a single level of elite status. Back in 2014, I took advantage of status match and challenge program, and I must say that I came away unimpressed.

Nevertheless, for those of you in cities with a large JetBlue presence (especially one with existing or new Mint service, the back-to-back winner of the TPG award for best domestic premium class), having Mosaic status can be a nice boost to an already enjoyable travel experience. Hopefully this post has provided you a framework for determining if this status is right for you.

This is The Points Guy’s permanent page about JetBlue elite status, so you can bookmark it and check back regularly for the latest information. Keep in mind you may see some reader comments referring to outdated information below.

Featured photo by Boarding1Now/Getty Images.

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Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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