How to Tell If You're Going to Be Stuck on a Cramped AA Boeing 737
American Airlines is full-swing into "Project Oasis" — the airline's program to "harmonize" its Boeing 737 fleet. That sounds innocuous until you realize that this means adding 12 more economy seats, removing in-flight entertainment screens, swapping in tiny bathrooms, installing slimline seats and reducing pitch by 1-3 inches throughout the plane.
There are some notable upsides for passengers: high-speed satellite-based ViaSat Wi-Fi and larger overhead bins are being installed in this retrofit process.
While I haven't experienced AA's retrofit 737-800 — there are only a couple dozen retrofit aircraft in AA's fleet of more than 300 — I flew on AA's inaugural 737 MAX aircraft. This is the aircraft arrangement that AA is ruining its existing 737-800 fleet to match. And I can tell from personal experience that American Airlines CEO Doug Parker is simply wrong when he says that its "much more comfortable than our existing 31 inch pitch" seats.

Granted, the legroom isn't the issue that we all expected originally; I've seen a six-foot five-inch passenger sit in these 30-inch seats without his knees touching the seat in front. But, space isn't magically created — it comes from installing significantly thinner seats. These seats are fine for a short flight, but I couldn't imagine having to fly in these seats for a transcontinental flight. But, that's just what AA is doing: flying its 737 MAX on flights between Washington DC and Los Angeles and on dozens of routes from Miami through the Caribbean.
Jamming 12 more seats into an already fairly optimized aircraft cabin also means cuts throughout the plane. AA got so much pushback from its flight attendants to remove the galleys and install new ones to allow flight attendants more space that it routed brand new aircraft into maintenance. And, flight attendants joined the chorus on complaints about the tiny aircraft bathrooms — which measure just 24 inches from wall to wall, requiring a laughably small sink.

The problem with AA's fleet "harmonizations" is that it's hard to tell the different versions apart. For example, you're going to have to know the tail number of an AA 777-200 to know whether you'll get the Zodiac Concept D rocking chairs or the solid B/E Aerospace Super Diamond business class seats. These two aircraft arrangements have identical seatmaps — unless you're able to find a seat map showing forward vs. rear facing seats.
However, there's an easy way of telling whether you'll be on a "classic" 160-seat 737-800 or the new ruined 172-seat 737-800... and it doesn't require counting seats on the seat map. Instead, you just have to look at the row numbering.
Classic 737-800:
- First Class: rows 3-6
- Main Cabin Extra: rows 7-9 and 14-15
- Main Cabin: rows 10-13 and 16-30
Cramped 737-800:
- First Class: rows 1-4
- Main Cabin Extra: rows 8-10 and 16-17
- Main Cabin: rows 11-15 and 18-33
For example, here's the seat map for the first retrofit 737-800 — which is currently flying a 5.5-hour flight from New York to Phoenix before flying to Miami and then back across the country to Las Vegas:

There are a lot of tells in there. Among these, the easiest is to check the first row for either cabin. If it's row 3 or 7, you're in luck. If it's row 1 or 8 and you haven't purchased the ticket yet, consider the cons (and pros) of the new arrangement before buying.
Whichever arrangement you end up with, if you want to know whether your flight has switched to a different aircraft type or cabin arrangement, consider setting up an ExpertFlyer Aircraft Change Alert for your flight.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

