Skip to content

How to Tell If You're Going to Be Stuck on a Cramped AA Boeing 737

Oct. 06, 2018
4 min read
ADA_AA-737MAX-aisle
How to Tell If You're Going to Be Stuck on a Cramped AA Boeing 737
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

American Airlines is full-swing into "Project Oasis" — the airline's program to "harmonize" its Boeing 737 fleet. That sounds innocuous until you realize that this means adding 12 more economy seats, removing in-flight entertainment screens, swapping in tiny bathrooms, installing slimline seats and reducing pitch by 1-3 inches throughout the plane.

There are some notable upsides for passengers: high-speed satellite-based ViaSat Wi-Fi and larger overhead bins are being installed in this retrofit process.

While I haven't experienced AA's retrofit 737-800 — there are only a couple dozen retrofit aircraft in AA's fleet of more than 300 — I flew on AA's inaugural 737 MAX aircraft. This is the aircraft arrangement that AA is ruining its existing 737-800 fleet to match. And I can tell from personal experience that American Airlines CEO Doug Parker is simply wrong when he says that its "much more comfortable than our existing 31 inch pitch" seats.

Granted, the legroom isn't the issue that we all expected originally; I've seen a six-foot five-inch passenger sit in these 30-inch seats without his knees touching the seat in front. But, space isn't magically created — it comes from installing significantly thinner seats. These seats are fine for a short flight, but I couldn't imagine having to fly in these seats for a transcontinental flight. But, that's just what AA is doing: flying its 737 MAX on flights between Washington DC and Los Angeles and on dozens of routes from Miami through the Caribbean.

Jamming 12 more seats into an already fairly optimized aircraft cabin also means cuts throughout the plane. AA got so much pushback from its flight attendants to remove the galleys and install new ones to allow flight attendants more space that it routed brand new aircraft into maintenance. And, flight attendants joined the chorus on complaints about the tiny aircraft bathrooms — which measure just 24 inches from wall to wall, requiring a laughably small sink.

The problem with AA's fleet "harmonizations" is that it's hard to tell the different versions apart. For example, you're going to have to know the tail number of an AA 777-200 to know whether you'll get the Zodiac Concept D rocking chairs or the solid B/E Aerospace Super Diamond business class seats. These two aircraft arrangements have identical seatmaps — unless you're able to find a seat map showing forward vs. rear facing seats.

However, there's an easy way of telling whether you'll be on a "classic" 160-seat 737-800 or the new ruined 172-seat 737-800... and it doesn't require counting seats on the seat map. Instead, you just have to look at the row numbering.

Classic 737-800:

  • First Class: rows 3-6
  • Main Cabin Extra: rows 7-9 and 14-15
  • Main Cabin: rows 10-13 and 16-30
Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Cramped 737-800:

  • First Class: rows 1-4
  • Main Cabin Extra: rows 8-10 and 16-17
  • Main Cabin: rows 11-15 and 18-33

For example, here's the seat map for the first retrofit 737-800 — which is currently flying a 5.5-hour flight from New York to Phoenix before flying to Miami and then back across the country to Las Vegas:

There are a lot of tells in there. Among these, the easiest is to check the first row for either cabin. If it's row 3 or 7, you're in luck. If it's row 1 or 8 and you haven't purchased the ticket yet, consider the cons (and pros) of the new arrangement before buying.

Whichever arrangement you end up with, if you want to know whether your flight has switched to a different aircraft type or cabin arrangement, consider setting up an ExpertFlyer Aircraft Change Alert for your flight.

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app