How long does it really take to get a Global Entry interview appointment?
Since we first were approved for and received shiny new Trusted Traveler numbers years ago, Global Entry and PreCheck have literally changed how my family travels. We don't spend nearly as much time at the airport as we used to and we often wait longer in the airport Starbucks line than we do to clear security or reenter the country. While waiting in a non-expedited line at the airport is never a fun task, it feels especially torturous after years of not having to deal with that particular annoyance of travel.
But, time flies, and this is the year that basically my whole family has to renew our Global Entry memberships. The exact renewal date is tied to birth month, so my husband drew the short stick of being first up in our crew for this round of renewals. He applied for his renewal a month or two in advance of the expiration date earlier this year, and it took a full 100 days until he was even able to get approved for an interview. Sadly, it's not just him. That long lag time is normal at the moment.
Guide: How to renew your Global Entry membership
Not everyone has to undergo an interview at the time of Global Entry renewal, but if the system says you have to, there's no getting around it.
Related: 13 Things to Know About Global Entry
How long does it take to schedule a Global Entry interview?
After over three months, my husband eventually got the green light that he was conditionally approved to renew his Global Entry and could schedule the in-person interview. However, the next available Global Entry interview where we live in the Houston area was ... never. There were literally zero Global Entry interview appointments available at any Houston location for as far out as the schedule went into 2020.
This inability to schedule an interview anywhere at all remotely close to such a major hub got me curious, and I went on the hunt for how long it takes to get a Global Entry interview appointment in locations across the country. The length of time it takes to get a Global Entry interview currently ranges from almost immediately to not being able to schedule one at all.
Here are some specific time frames for scheduling a Global Entry interview as of Oct. 28:
| Location | Next Global Entry Interview Date |
|---|---|
Atlanta | Oct. 28 and then none |
Austin | Jan. 28 |
Blaine | Nov. 1 |
Boston | April 2 |
Chicago | Jan. 21 |
Dallas - Fort Worth | None available |
El Paso | Nov. 16 |
Honolulu | March 13 |
Houston | None available |
Indianapolis | None available |
Miami | Oct. 28 - great availability |
Orlando | None available |
Las Vegas | Nov. 13 |
London | Nov. 13 |
Los Angeles International Airport | None available |
Los Angeles - Long Beach | Nov. 18 |
Newark | Dec. 13 |
Philadelphia | Feb. 5 |
Salt Lake City | April 16 |
San Francisco | None available |
Seattle | None available |
US Custom House (Lower Manhattan) | Jan. 6 |
Washington Reagan National | None available |
Why is it taking so long for a Global Entry interview?
We know that some Customs and Border Patrol offices have had their staff redirected to the U.S./Mexico border, which is likely contributing to the shortage of available Global Entry interview appointments. TPG has reached out to Customs and Border Patrol for additional information regarding the current delays. But regardless of cause, the reality is that residents of some pretty major swathes of the country, including Houston, Dallas, Seattle, San Francisco and more, simply cannot make a Global Entry appointment right now.
In some cases, there is a reasonable alternative Global Entry interview location that is at least available for scheduling, but that's not true everywhere. There are entire states that do not have any Global Entry interview appointments available on the calendar.
Related: Have Your Credit Card Pay for Global Entry
Tips when you can't get an interview
If you have an international trip on the books before you can complete a scheduled interview, you might be able to get an unscheduled interview upon arrival back into the United States if you already have conditional approval.
Outside of that situation, consider alternate interview locations. This may be an alternate location in your same general area, or it may be a location you will pass through on your upcoming travel. Right now, Miami has very good availability for scheduling an interview, in case that city is part of your upcoming travel plans.
In our case, my husband was going to make the drive from Houston to Austin to get an interview, but at the last minute, one became available inside the terminal in Houston at a location you need a boarding pass to access. We bought the cheapest airline ticket we could find for that day so he could attend the interview.
Along those lines, keep checking back if you don't see something that works for you as interview appointments can become available as staffing improves or someone cancels.
Related: Why using Global Entry is becoming easier
Bottom line
Global Entry and the subsequent TSA PreCheck approval lasts five years, but you can apply for renewal up to a year before the expiration date. Applying a year before it expires may seem excessive, but it really can take that long at the current rates. Thankfully, the grace period to continue using Global Entry after its expiration was recently bumped from six to 12 months, though you must apply before the expiration date in order to take advantage of that grace period. Given the current issues both with delays in handling some applications and in getting an interview appointment, it is advisable to renew as soon as possible under that time frame. When you do apply for or renew Global Entry, keep in mind you can get a statement credit for the application, up to $100, via a number of different credit cards.
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
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- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.