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7 times your credit card’s travel insurance might not cover you

Dec. 21, 2022
7 min read
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Editor's note: This is a recurring post, regularly updated with new information.

Travel insurance is a great perk that comes with a number of travel rewards credit cards. If you’re traveling and something goes wrong — like lost luggage, a trip delay or an unplanned medical emergency — there’s a chance your credit card’s travel protection could save you a lot of money.

Although some level of travel insurance can be a valuable credit card benefit, it’s also important to realize that it won’t cover every scenario. Like any insurance coverage, there are times when the travel insurance that comes with your credit card might not protect you.

Every policy is different, and you’ll need to check with your card issuer to confirm specific policy details and limitations. Typically, you can find a full guide to your card’s benefits and exclusions online.

Here are eight scenarios where your credit card’s travel insurance probably won’t be helpful.

Paying with the wrong credit card

Some card issuers require you to pay for travel-related expenses (or, at least, a portion of them) with their specific card to be covered if something goes wrong. But if you use multiple cards to pay for your travel purchases, perhaps in a quest to score the most rewards possible, you might find yourself only partially protected.


For example, if you pay for your flights and hotel room with your Ink Business Preferred® Credit Card but use something else to pay for the excursions on your trip. In this scenario, the excursions might not be covered if your travel plans are unexpectedly cut short because a hurricane rolls into town. However, if the second card you used also offers travel insurance, you might simply need to make multiple claims.

Related: Best credit cards with travel insurance

Preexisting medical conditions

If you need to cancel your trip due to a preexisting medical condition, you may have a hard time getting a reimbursement with your card’s trip cancellation coverage. The same rule of thumb may apply if you need an emergency medical evacuation during your trip.

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Depending on the card issuer’s travel insurance policy, there is a potential workaround here. In a situation where you didn’t know about the medical condition in advance, you might be able to make a convincing case when you file a claim.

Traveling for medical treatment

Are you planning a trip to a destination with the intention of visiting a doctor or medical facility? If so, that action hits pretty close to the definition of traveling with a preexisting condition.

When the purpose of your trip is to seek medical treatment, there’s a good chance your credit card’s insurance policy won’t cover you if a problem comes up. Instead, you might need to consider a stand-alone travel insurance policy with a waiver for preexisting conditions if you want coverage for this type of scenario.

Length of the trip doesn’t qualify for coverage

The travel insurance policy offered through your credit card may only apply to trips of a certain length. You could run into coverage issues here if your trip is either too long or too short.


For example, with the Chase Sapphire Reserve®, you won't be covered if you’re traveling for more than 60 days. With The Business Platinum Card® from American Express, travel that exceeds 365 days away from your city of residence is ineligible for trip cancellation and interruption claims.

Traveling in a war zone

Taking a trip to an area that’s deemed to be a war zone (either declared or undeclared) can be troubling for several reasons, but one concern is canceled flights or other travel-related issues due to military or war-like situations. In that case, related expenses are often ineligible for travel insurance coverage through a credit card provider.

Whether war breaks out before or after you arrive at your destination, your card’s travel insurance benefits likely won’t cover you. If you’re traveling to an unstable location or one that has a history of unrest, you may want to consider purchasing supplemental travel insurance for added peace of mind.

Recently filed claim

Some credit card travel insurance policies have an upper limit of how much money you can claim for reimbursement per 12-month period. So, if you’ve already filed a large claim in the last 12 months, you might not be eligible to get paid for another.


It’s worth noting that The Platinum Card® from American Express offers many of its benefits per trip, so you may not have to worry as much about this particular limit if you’re a cardholder.*

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.

Related: Best credit cards that offer trip cancellation and interruption insurance

You test positive for COVID-19

COVID-19 is often a non-eligible sickness to qualify for coverage with certain credit card travel insurance policies. Whether you have to cancel a trip, change your travel dates or quarantine due to a positive COVID-19 test result, you might be stuck paying those expenses on your own.

All protection isn’t created equal

The travel insurance provided by different credit card issuers comes with different types of coverage. Take the Chase Sapphire Reserve and the Chase Sapphire Preferred Card as examples. Both cards offer insurance coverage for trip cancellation and trip interruption. The Amex Platinum, on the other hand, only provides this benefit on round-trip travel purchased entirely with an eligible card.*

Similarly, the Sapphire Reserve offers cardholders emergency medical evacuation insurance up to $100,000, but the Sapphire Preferred does not include this benefit.

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.

Related: Chase Sapphire Reserve vs. Amex Platinum travel protections

Should you purchase more coverage?

No one likes to think about what could go wrong when you travel away from home. Unfortunately, sometimes problems and even disasters happen while people are traveling. If you have the right travel rewards credit cards (and you understand how their travel insurance benefits work), you can enjoy some peace of mind.


You could also consider adding third-party travel insurance if you want to beef up your coverage. Sometimes independent travel insurance may cover you when your credit card’s travel insurance policy does not.

Additional travel insurance comes at a cost. The investment makes sense in some situations; other times, it does not. If you’re considering a separate travel insurance policy, it’s a good idea to compare costs, benefits and coverage limitations in advance.

Related: Why I buy an annual travel insurance policy

Bottom line

Whether you choose to pay for additional third-party travel insurance or not, it’s helpful to learn about the travel protections the credit cards sitting in your wallet may offer you. Just remember to learn about the rules and limitations of your card’s travel insurance benefits. Otherwise, you might be in for a surprise if you ever need to use them.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.