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United Airlines' pet policy: Here’s how to fly with your cat or dog on United

July 16, 2022
5 min read
Woman Kayaking with her Dog
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Traveling can be a stressful experience under the best of circumstances. Bringing along your pet can make the process much more complicated.

While service animals are widely permitted, the United Airlines pet policy for other animals has several key details that can trip you up. In this piece, we'll cover the most important details you need to know about United Airlines pet travel, including the United Airlines dog policy.

United Airlines' pet policy

Happy Girl pet owner smiles in the Park walking with her cat. She taking selfie photo for her blog or social media. Friendship and cat carrier concept
(Photo by frantic00/Getty Images)

United Airlines will only accept cats and dogs as in-cabin pets. There is a $125 charge for each one-way itinerary where your pet accompanies you in the cabin. Additionally, United will charge another $125 for any one-way itinerary within the U.S. with more than a four-hour stopover or any one-way international itinerary with more than a 24-hour stopover.

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One of the most important details of the United pet policy is that your pet will need a reservation. United limits the number of animals it allows in-cabin on certain flights. So, although United will allow you to add a pet to your booking any time after you book, it's best to make sure there's availability for your pet when you book your flight. Even though United no longer has change fees, you'll be stuck rescheduling your trip if your particular flight isn't allowing more in-cabin animals.

Related: A comprehensive guide to traveling with pets

United Airlines' pet carrier requirements

Young woman on airplane with her pet in carry bag
(Photo by Su Arslanoglu/Getty Images)

The United pet policy allows for both hard-sided and soft-sided carriers. Hard-sided carriers must be no more than 17.5 inches long by 12 inches wide by 7.5 inches high. Meanwhile, United recommends that soft-sided carriers be no larger than 18 inches long by 11 inches wide by 11 inches high. However, the only firm requirement for soft-sided pet carriers is that the carrier fits under the seat in front of you (hard-sided carriers must also fit underneath the seat in front of you).

United stipulates that only one pet is allowed in each pet carrier. Additionally, the United pet policy states that the animal must be able to stand up and turn around in its carrier.

Related: 8 things to consider before flying with your pet

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United Airlines' pet cargo policy

Two dogs in cages next to other luggage on a trailer at an airport
(Photo by Tobias Titz/Getty Images)

United Airlines does not currently allow any pets in cargo. Previously, the United pet policy did allow pets to travel as cargo. However, United's program for pets in cargo, PetSafe, was suspended a few years ago after some tragic pet deaths. There is no indication when (or if) this program will resume.

Related: What you need to know about traveling with dogs on a plane

How to use the United pet policy

United has multiple options for booking a pet on your flight. First, there's a link to book a new trip with your pet. But, if you already booked your trip, you can add a pet to your existing trip by searching for your flights on the United website.

Once you have the specific itinerary in front of you, scroll down for the drop-down menu labeled "Special accommodations" and look for "Add pet."

(Screenshot from united.com)

Related: How to change or cancel a United Airlines flight

Bottom line

The United Airlines pet policy can make it challenging to travel with your pet. After all, United is one of many airlines that doesn't allow animals to travel in the cargo hold on flights. Further, the United pet policy is restrictive regarding the types of pets that can travel. In particular, you'll only be able to fly with cats and dogs that can fit into a pet carrier of the appropriate size.

Finally, United will only accept a certain number of pets in the cabin per flight, so you'll need to reserve space for your pet early.

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.