Skip to content

How do pilots control an emergency evacuation?

Sept. 26, 2020
11 min read
8 injured when plane catches fire on runway at O'Hare
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Commanding an emergency evacuation is one of the most serious decisions we can make as a pilot. It is also one of the most stressful. Invariably it has come about from an unexpected event, for example, an engine fire on the takeoff run. The key to a successful outcome is to be able to think calmly and clearly, deciding if an evacuation is indeed the best option for the situation.

In the flight deck

The decision to evacuate an aircraft is not as straightforward as it may seem. Ultimately it comes down to whether the captain deems it is safer to remain inside the cabin or outside on the ground.

Unfortunately, due to the nature of the evacuation, some people will get injured. It's not uncommon to have several people with sprained ankles and broken arms as they move away from the aircraft. In addition, the outside environment must also be considered.

Departing at night in the middle of the Canadian winter, evacuated passengers may have to wait some time in the freezing weather before they are returned to the terminal building. Less than ideal when most people are probably not dressed for the occasion.

As a result, we must weigh up the pros and cons of both options.

"This is an emergency. Evacuate. Evacuate."

More often than not, the situation leading to a potential evacuation would be unexpected. Meaning that it is most likely to have come from a rejected takeoff or a problem as part of a normal landing. As a result, the flight attendants will be as surprised as the passengers.

To alert the crew to the potential need for an evacuation, we will make an announcement on the PA system, the exact wording will be airline specific. "Flight attendants! At doors!", for example.

Importantly, this is not an instruction for the crew to begin evacuation but to alert them that one may be necessary. This alert call gives them time to prepare, checking that the door is in the automatic mode, making sure that the escape route is clear and looking through the window for any hazards such as a fire.

The evacuation checklist

If the decision to evacuate is made, it is done slowly and methodically. All aircraft types will have a hard copy of the evacuation checklist on the back of the quick reference handbook. This gives us easy access to the procedure, even if all the screens in the flight deck have powered down.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

The aim of the checklist is to put the aircraft into a safe configuration to allow the crew to begin the evacuation. Jumping down the slides when the engines are still running could potentially be fatal.

The captain and first officer run the checklist together, normally with the first officer reading it out loud. For example: "Number one. Captain. Parking brake. Set."

With adrenaline pumping, the danger is getting caught up in the situation, rushing through the checklist and missing out an item, or actioning it incorrectly. To counter this, we deliberately read it as slowly as possible. This may seem counter-intuitive for the situation but it is much better to take a few seconds longer to complete the checklist correctly than to finish it too quickly and make mistakes.

Read more: What happens when pilots have to fly without an autopilot?

The Evacuation checklist on the Boeing 787 Dreamliner
The evacuation checklist on the Boeing 787 Dreamliner. (Image courtesy of Boeing)

The first line ensures that the aircraft is stationary. It may sound obvious, but at night, with no visual references out of the window, a slow forward movement is difficult to detect. With the park brake set, we must then equalize the pressure between the inside and outside of the aircraft.

As we start the takeoff roll, the air conditioning system begins to pressurize the cabin. With this difference in pressure, it can be difficult to open the doors. As a result, we must open the outflow valves to allow the air pressure to equalize.

Next, possibly the most important step, the engines must be shut down. If even they are not on fire, they can still cause fatal injuries to those who get too close both in front and behind them.

With the engines shut down, all electrical power will be lost. However, the aircraft will detect this power loss and automatically convert to using the emergency battery. This will continue to power essential items such as the evacuation lighting and some flight deck equipment such as the radios.

Do we really want to jump?

With the first four steps complete, we pause.

The aircraft is now in a safe configuration to evacuate. However, this does not mean that we still have to see it through. By shutting the engines down, maybe the smoke in the cabin has cleared. Maybe the fire in the engine has gone out. This is our final chance to decide if we really want to start jumping.

To get to this point could take a couple of minutes. In the moment, it will feel like hours to those in the cabin. However, with the crew at their doors, it is a signal that the pilots are dealing with the problem. We are assessing what is the safest course of action. If we haven't initiated the evacuation, it could be due to a reason that those in the cabin are unaware of. Stay seated, listen to the crew and wait for instructions.

If, after careful deliberation, we decide that it is safer to be outside the aircraft, we continue with the checklist.

Step five is the point of no return. When the captain makes the announcement to the cabin, it is the sign for the cabin crew to start the evacuation procedure. This is backup with the activation of the evac alarm by the captain. This produces a loud, piercing beeping at each cabin door. If the crew did not hear the PA for whatever reason, the activation of the alarm is their signal to open the door.

The final stages of the checklist involve securing the engines by pulling the fire handles. This totally disconnects the engines from the fuel supply. If there are any indications of fire we discharge the fire extinguishers.

Read more: To land or to divert? How pilots decide the safest option

Time to leave

With the checklist complete, it's time for us to leave the flight deck. On the way out, we will grab a high visibility jacket and also the flight paperwork. This will show the fire services where any dangerous goods (more on this next week) are located in the cargo holds.

Before leaving the cabin, conditions permitting, we will make one last check of the cabin to ensure that everyone is out. We will then exit down the slides with the captain taking charge on the left-hand side of the aircraft and the first officer on the right.

Certification test

For an aircraft to be certified to carry a certain number of passengers, the manufacturer must satisfy the regulating authorities that they can all be safely evacuated in less than 90 seconds. Not only must this be done in the 90-second time frame, but it must also be completed with only half of the exit doors available.

One of the most impressive tests to prove this was done by Airbus for the A380.

Doors to automatic and crosscheck

The Boeing 787 Dreamliner has eight cabin doors, all of which are fitted with a slide/raft. In the event of an emergency evacuation, these automatically inflate creating a slide when on land and a raft if the aircraft is on water. However, how do we know when the slide will inflate and when it will not? The clue is in the title above.

The cabin doors are needed on a daily basis not only to allow passengers to board and disembark but also to give access to caterers and cleaners who prepare the aircraft for its next flight. As a result, the doors need to be able to open without the slide deploying, but then be ready to deploy when the aircraft is moving.

The doors and slide/rafts on the 787 Dreamliner. (Image courtesy of Boeing)

If you've ever wondered what the large box on the bottom of the door that sometimes obstructs your legroom is, it is called the slide bustle. In here, the slide/raft is perfectly packed, ready to be deployed when needed.

In normal operation, the slide sits in the bustle, allowing the door to be opened without the slide deploying. However, when we push back from the gate, the crew change the door mode into "automatic" by moving the mode select lever in the door.

This lever moves a bar in the bottom of the slide, known as the girt bar, and connects it to brackets in the door frame. On the 787, this is hidden away out of view. However, on older types of the 737, this is done manually and can be seen in the video below.

Read more: How pilots deal with radiation and flights over the North Pole

With the door in automatic mode and the girt bar attached to the aircraft floor, when the door is opened the slide is dragged from its stowage and falls out.

In addition, when moving the lever to automatic mode, the emergency power assist systems (EPAS) is armed. When the door handled is rotated to the open position, the EPAS uses electric and pneumatic power to drive the door open, without the need for the crew member to push it. This can be seen in the video below

Opening the door of a 787 Dreamliner in automatic mode. With the handle in the open position, the EPAS drives the door open. (The automatic closing is only part of the door trainer and does not happen on the aircraft).

How the slide works

When the door opens in automatic mode, as the slide is connected to the floor in the doorway, it is dragged out from the bottom of the floor. This activates the automatic inflation of the slide.

It is important to note that it can take up to 10 seconds for the slide to fully inflate. During this time, the crew member will guard the doorway, instructing passengers to wait until it is safe to leave the aircraft.

If you find yourself in the position where you are responsible for opening a door in an emergency, remember this important point.

On the 787, doors one and three have a single lane slide/raft and doors two and four have a dual lane slide/raft. When inflated, these angle away from the engines, giving a greater distance from the bottom of the slide and any hazard around the engine or wing. This can be seen in the video below.

With the slide inflated, it is time to start evacuating the aircraft as quickly as possible.

The correct technique when evacuating is to "jump and slide". Do not stop to ease yourself onto the slide as this will only delay the evacuation of those behind you. As you descend the slide, cross your arms across your body and prepare for the landing.

If people just slid off the bottom of the slide, there would be a huge pile-up of bodies. To stop this from happening, at the bottom of the slide is a friction strip. When you hit this strip, your legs and behind are rapidly slowed but the inertia of your upper body causes you to be thrown up onto your feet in a forward motion.

This forward motion encourages you to keep moving away from the slide, creating space for those evacuating behind you.

Bottom line

To achieve a safe outcome from an emergency evacuation, everyone on board has their part to play. As pilots, before every single departure, we rehearse what we would do in the event of an emergency evacuation. When the crew are sat in their seats before departure, they are running through in their heads what they would do if a sudden evacuation is needed.

Passengers can also help. By reading the safety card and knowing where your nearest exit is located, you can directly affect how long it will take to exit the aircraft in a hurry.

Finally, on behalf of all pilots and flight attendants around the world, please watch the safety demonstration. It's for your benefit.

Featured image by TNS via Getty Images

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.