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Travel Etiquette: How to Avoid the Chatty Cathy Seatmate

Aug. 12, 2018
6 min read
Friends looking at photos on digital camera on airplane
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Welcome to Travel Etiquette, a new TPG column that explores the fragile social contracts and the delicate dos and don’ts of travel. Have an opinion or suggestion for a future subject? Sound off in the comments below.

In recent years, our society has become obsessed with avoiding communication — especially while commuting.

Lyft is toying with the idea of a "Zen Mode" feature that would notify your driver if you're not interested in small talk. And the European long-distance ride-sharing service BlaBlaCar allows drivers to profile themselves based on their communication style: "Bla" for the laconic, "BlaBla" for social talkers, and "BlaBlaBla" for the especially chatty.

But on planes, travelers are not just stuck in their seats. They're often, many times, forced to fly alongside random seatmates. Social anxiety ramps up in situations like this, where people agonize over the best way to exit an uncomfortably personal conversation, or how to avoid seeing a proud grandma's photos of her little brood of descendants at Disneyland.

How can you politely communicate your wish for silence without being outright rude and creating tension for the remaining, say, nine hours of flight time? To help you confidently escape inflight small talk on your next flight, we spoke to TPG Lounge members, etiquette expert Diane Gottsman of The Protocol School of Texas and TPG's resident flight attendant, Carrie A. Trey, for expert guidance.

Use props to signal your preference for quiet

"Subtle signs like [putting] headphones on signal to other travelers that you are hoping to have some alone time," Diane Gottsman, frequent flyer and founder of The Protocol School of Texas, told TPG.

Nearly every reader in the TPG Lounge agreed that their "best defense is a strong offense" when it comes to handling Chatty Cathys. That means traveling with a pair of solid noise-canceling headphones A number of TPG Lounge members suggested boarding the flight with the headphones already on, to immediately indicate a disinterest in conversation.

The Points Guy himself opts for Bose QuietComfort 35 wireless headphones when traveling. He also tries to pick solo seats whenever possible (such as onboard the 767 from JFK to MIA) or to go to sleep right away if seatmates are inevitable.

In addition to sleep masks and sunglasses, or hiding inside the hood of a sweatshirt, which all signal your intentions for sleep or silence, some travelers are a bit more aggressive about fending off talkative travelers.

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Some TPG Lounge members revealed that wearing surgical face masks can deter people from unnecessary interactions. "Maybe we should all whip out a surgical mask that says 'contagious,'" Auddie M. suggested.

Fred S., on the other hand, straight-up tells his seatmates, "My flu is almost gone; please excuse any coughing I may do during the flight."

Of course, like headphones, other "props" such as books, newspapers, laptops, iPads and phones all signal to fellow travelers that your inflight agenda does not include casual conversation.

Try verbal and body language cues

"On short flights, I've gone so far as to pretend I don't know their language," Carrie A. Trey told TPG.

A handful of TPG Lounge members also reported using this tactic. "I turn to them and, in perfect English, say, 'I'm sorry, I don't speak English,'" Shawn P. said.

Frank I. said that a simple "no English" works wonders with Chatty Cathys. You can, of course, attempt this by substituting another language.

Other travelers pointedly turn toward the window and stare out at the view, using body language to demonstrate their disinterest in conversation.

Take the straightforward approach

For those who prefer more direct methods, you can always tell your seatmate upfront that you'd prefer not to chat.

"There are always the subtle signs such as putting headphones on, feigning sleep or reclining back in your seat [that] suggest to fellow passengers that you're not interested in conversation," Gottsman said. "But sometimes, you want to be left alone without having to go through all the motions or creating little white lies. In those situations, there's absolutely nothing wrong with speaking up."

Gottman suggests saying something polite but firm, such as "If you'll excuse me, I'm just going take this time to get some rest," with a pleasant, neutral demeanor and tone. "When you say it politely with the right tone of voice and a smile on your face, people understand. And you can certainly handle [the situation] wrong by being rude, but there's nothing wrong with just taking the time in a tiny little space [such as a plane] to be by oneself."

For fellow passengers who truly don't take the hint, Trey says it's perfectly fine to notify a flight attendant and ask for third-party intervention, or to discreetly ask for alternative seating. "If it's available, we usually try to accommodate our passengers as best as we can," Trey said. "Timing is everything — the sooner we know, the sooner we can do something about it."

But Trey also cautioned travelers against feeling entitled to the "right" to have an empty seat next to them on board. "Entitlement is the source of most conflict on planes," Trey said, explaining how travelers often get grumpy when they think they're seated in an open row until flight attendants move a former middle seat-traveler into the aisle seat.

"Lose that sense of entitlement," Trey said. "Unless you bought two seats, you should expect to be seated next to someone."

Trey also suggests adopting the "super unapproachable look," which combines all of the tactics mentioned above. "[Go] the whole nine yards — noise-canceling, over-the-ear headphones; sunglasses; fan open a large newspaper as a physical barrier. Pretend to be asleep."

How to avoid being a Chatty Cathy seatmate

In turn, what if you're the talkative one? Some gregarious extroverts truly don't mind speaking with fellow travelers; in fact, some thrive on it.

"It's all about reading body language and cues," Gottman said. "Just be aware and thoughtful of the other person's actions. If someone answers you in one-word sentences and doesn't ask follow-up questions, that's a pretty good sign they're not interested in talking — because when someone is interested and engaged, it's a two-way street. If they're not engaging back, they, for whatever reason, aren't interested in talking."

Gottman's final suggestion to travel extroverts? Don't hold back on potential friend-making opportunities ... but also, don't take it personally if other travelers opt for silence in the skies.

Photo by Caiaimage/Agnieszka Olek/Getty Images

Featured image by Getty Images/Caiaimage

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    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.