Another Side to the #BumpGate Story: One Officer’s Account of What Happened

Apr 25, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Although it’s been more than two weeks since the #Bumpgate incident involving Dr. David Dao on United Airlines Flight 3411, few details outside of the original video have been released. We know that the airport security officers who dragged Dao out of his seat and down the aisle were suspended, but few other details about what led up to the gruesome situation weren’t previously available.

However, The Associated Press obtained the officer’s report of the incident from the Chicago Department of Aviation through a Freedom of Information Act request. And, just like the AA stroller incident, there is more than one side to every story.

In the report, the officer who was seen in the video dragging Dao down the aisle, James Long, shares his point of view on what happened. Long says in the report that he boarded the plane after being called in to respond to a disturbance when two people (one of whom, now known to be Dao) refused to leave the plane when four airline employees needed to board to get to Louisville. When Long boarded the plane, he said that Dao refused and “folded his arms tightly.” Long said that he then reached out to “hold” Dao and pulled him away from the window seat and toward the aisle until “… suddenly the subject started flailing and fighting.”

According to Long’s report, Dao knocked Long’s hand off his arm and a struggle ensued, causing Dao to fall across the aisle and hit his head on the opposite armrest. Then, because Dao allegedly refused to stand up, Long dragged him down the aisle and off the plane.

Then, Long’s report answered one of the largest remaining questions: How did Dao get back on the plane after originally being removed? According to Long’s report, once the group was in the gangway back to the gate, Dao said he was a diabetic and ran back onto the plane while telling the group of security officers that they’d have to kill him.

Since the incident unfolded, details of the aftermath and how it went down have been coming out in small bits. In a press conference, Dao’s daughter and lawyer spoke out and said that Dao suffered a concussion, broken nose, the loss of two front teeth and will have to undergo reconstructive surgery. In addition, just this week, Dao’s lawyer again spoke out — this time to the “Today Show.” In the interview, he noted that there will be a lawsuit, however, there was no clue given as to how much compensation Dao is seeking.

Click here for more United Bumpgate coverage.

Delta SkyMiles® Platinum American Express Card

Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new card in your first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants with your card within the first 3 months of membership.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new Card in your first 3 months.
  • Plus, earn up to $100 back in statement credits for eligible purchases at US restaurants with your card within the first 3 months of membership.
  • Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
15.74%-24.74% Variable
Annual Fee
$250
Balance Transfer Fee
N/A
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.