This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

Although it’s been more than two weeks since the #Bumpgate incident involving Dr. David Dao on United Airlines Flight 3411, few details outside of the original video have been released. We know that the airport security officers who dragged Dao out of his seat and down the aisle were suspended, but few other details about what led up to the gruesome situation weren’t previously available.

However, The Associated Press obtained the officer’s report of the incident from the Chicago Department of Aviation through a Freedom of Information Act request. And, just like the AA stroller incident, there is more than one side to every story.

In the report, the officer who was seen in the video dragging Dao down the aisle, James Long, shares his point of view on what happened. Long says in the report that he boarded the plane after being called in to respond to a disturbance when two people (one of whom, now known to be Dao) refused to leave the plane when four airline employees needed to board to get to Louisville. When Long boarded the plane, he said that Dao refused and “folded his arms tightly.” Long said that he then reached out to “hold” Dao and pulled him away from the window seat and toward the aisle until “… suddenly the subject started flailing and fighting.”

According to Long’s report, Dao knocked Long’s hand off his arm and a struggle ensued, causing Dao to fall across the aisle and hit his head on the opposite armrest. Then, because Dao allegedly refused to stand up, Long dragged him down the aisle and off the plane.

Then, Long’s report answered one of the largest remaining questions: How did Dao get back on the plane after originally being removed? According to Long’s report, once the group was in the gangway back to the gate, Dao said he was a diabetic and ran back onto the plane while telling the group of security officers that they’d have to kill him.

Since the incident unfolded, details of the aftermath and how it went down have been coming out in small bits. In a press conference, Dao’s daughter and lawyer spoke out and said that Dao suffered a concussion, broken nose, the loss of two front teeth and will have to undergo reconstructive surgery. In addition, just this week, Dao’s lawyer again spoke out — this time to the “Today Show.” In the interview, he noted that there will be a lawsuit, however, there was no clue given as to how much compensation Dao is seeking.

Click here for more United Bumpgate coverage.

The Platinum Card® from American Express

The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.

Apply Now
More Things to Know
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
  • Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
  • Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
  • $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
  • Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
  • $550 annual fee.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$550
Balance Transfer Fee
See Terms
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.