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Notes on My Emergency Landing Last Night Flying New York to Ghana on Delta

Oct. 26, 2016
5 min read
Brian Delta One 767
Notes on My Emergency Landing Last Night Flying New York to Ghana on Delta
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If you follow me on Snapchat and Twitter, you know that I had quite an interesting evening last night on my Delta flight from New York (JFK) to Accra, Ghana (ACC). It was a beautiful night in New York and I was excited to be traveling to back to Accra with PeaceJam's Director of Programs Kate Cumbo to visit the village of Krobos, where I became a chief on my last trip to Ghana earlier this year.

After a smooth takeoff and catching some great views of NYC, I noticed something odd about this particular flight — the flight attendants remained sitting for over an hour after takeoff and the fasten seat belt sign remained on. Then, about 90 minutes into the flight, the pilot made an announcement that we'd be turning back to JFK, due to a mechanical problem on our 767-300. They explained that they had tried to fix the issue in the air but were unable to do so. The aircraft had to be brought back to New York; passengers would need to board a new aircraft.

After the initial announcement that we'd be turning back to New York, the business class cabin remained calm, but other passengers were upset and confused, and some were giving the flight attendants an especially hard time, which prompted the crew to make another announcement explaining the severity of the issue and that the return to JFK was necessary for everyone's safety. They told us that fire trucks would be waiting for our arrival at JFK — a standard procedure — but it made me uneasy.

As we got close to JFK once again, there was no word from the cockpit updating us on the situation, which I found to be a little concerning. In the end, we had a very smooth landing. I appreciate all the tweets I received from TPG readers on the ground keeping me updated on the flight's status on FlightAware!

The flight path of Delta flight 420 from JFK to JFK.

Back on the ground, I was frantically looking for other options to get to Accra as soon as possible, as I needed to be there today (October 26). Delta's customer service was great throughout this whole ordeal; Delta held seats for us on a flight to London so we could connect to Accra on British Airways as a worst-case scenario. We ended up staying on Delta's nonstop flight, which left the airport about 6 hours after the original departure time. The airline also promptly deposited 20,000 SkyMiles into my account as compensation for the delay, which I found to be a very nice gesture.

Delta apologized for the delay and gave me 20,000 miles as compensation.

All in all, I think Delta handled this situation very well. A six hour delay isn't too bad, and I arrived in Accra excited to visit Krobos to celebrate a special thanksgiving ceremony with the people of the village.

At the end of the day, I made it to my destination safely, and that's all that really matters. Now, let the celebrations begin! We'll be shooting a TPGtv episode while we're here, so stay tuned.

Have you ever experienced an emergency landing? Share your stories in the comments.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.