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How to protect your travel documents

March 27, 2024
7 min read
Using Mobile Boarding Pass
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Though it is normal and fun to document our travels on social media, sharing too much information can lead to identity theft. For example, a 26-year-old man was arrested last week after posing as another passenger to board a Delta Air Lines flight without a ticket.

The nefarious traveler was able to board the plane at Salt Lake City International Airport (SLC) using a screenshot of the other person's boarding pass he took when she wasn't looking, per reporting by The New York Times. Though a bit shocking, this is not the first time people have figured out how to successfully board a plane without a ticket or even pass through airport security to board a flight without a ticket.

It is vital you protect yourself and your travel documents when traveling.

Here are tips to protect your boarding pass and other important travel documents.

Buy a screen protector

Close up of a woman hand using a smart phone on a desk at home
BOONCHAI WEDMAKAWAND/GETTY IMAGES

Though you can't prevent someone from looking over your shoulder onto your phone, a screen protector makes it significantly more difficult. It darkens the screen to anyone but those holding the phone.

A screen protector could have potentially prevented — or at least made it significantly more difficult — for the aforementioned Delta passenger to take advantage of an innocent flyer. According to The New York Times, the bad actor was "seen taking photos of the phones of several passengers in a Delta Air Lines boarding area while they weren't looking," which he then used to board the flight. The newspaper also said the man passed through TSA security at SLC using a photo ID and boarding pass without issue, though it's not clear whose boarding pass he used to do so.

Thus, a screen protector is perhaps the easiest step you can take to protect your boarding pass. You should honestly think of your boarding pass as a credit card containing important information. The QR code found on the digital boarding passes many travelers use is also highly valuable; it provides your Passenger Name Record, which is a six-digit alphanumeric code.

A traveler's PNR is unique to the individual's booking, acting as the "digital certificate allowing passengers to do online check-in or manage their bookings in a short time," per Turkish airline Pegasus. "This code allows passengers to manage their bookings such as reprinting a lost flight ticket or printing the ticket at the airport. For this reason, passengers are required to keep this code after purchasing the flight ticket."

Thus, a PNR code unlocks a traveler's name. This means you could access the reservation, find out additional personal information (identifying characteristics, such as date of birth, age, height and more) and even cancel the affected party's booking online if you so choose, according to TPG senior writer Ben Smithson.

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"You could also scan a PNR code from a photo with your QR reader to get the same info," he warned.

With nearly 120,000 five-star reviews on Amazon, this three-pack of Ailun Glass Screen Protectors is well worth the $5.99 price in exchange for additional peace of mind.

Don't publish sensitive information in real-time

Along the same lines, refrain from publishing PNRs or boarding passes on social media; these are key pieces of information that can share your whereabouts. The same goes for specific flight information and even your final destinations.

Another good rule of thumb for all travelers, especially solo female travelers, is to refrain from sharing your exact location while traveling in real-time. Even posting clues about where you are staying — such as the interior of a restaurant, let alone the exact location — can provide enough information for someone to identify your location.

For example, you might be able to recall 2016 when Kim Kardashian had $10 million worth of jewelry stolen in Paris after thieves determined she was staying at Hotel de Pourtales via her online presence over the course of two years.

If you are a travel influencer and share recommendations, think about waiting to post your hotels, restaurants and activities until you've already left that site.

Pay attention to your surroundings

Crowd of people in Galleria Vittorio Emanuele II at sunset, Milan, Italy
©MARCO BOTTIGELLI/GETTY IMAGES

This may go without saying, but you must pay attention to your surroundings and those around you when traveling. In doing so, you might notice and be able to prevent scammers, like the aforementioned Delta passenger, from taking advantage of your personal documents and belongings.

If you've ever been to Europe, you've likely been warned of petty crime; it is more common there than in the U.S., whereas violent crime is more abundant in the U.S. Abroad, thieves tend to target tourists, specifically for petty purse snatching, pickpocketing and phone grabbing. This happens particularly in popular tourist areas such as city centers and tourist attractions.

Do your best not to make yourself known as a tourist and always have your head on a swivel.

Put everything in a bag

Being disorganized when traveling can leave us vulnerable. Though we recommend keeping your travel documents in a safe place — such as a hotel safe — once you reach your destination, consider also traveling with a secure purse to keep your documents and important personal belongings safe.

TPG editorial director Andrea Rotondo recommends this Travelon Anti-Theft-Class Small East/West Crossbody Bag, which has RFDI blocking pockets, slash-proof material and straps, plus interlocking zipper pulls.

"I wear my purse, so I feel this is pretty safe," she told me. Plus, at 10.5 inches by 8 inches, it's small enough to fold up in a larger purse or suitcase should you want to switch it out while traveling.

If you don't carry a purse while traveling, such as TPG video director Ayana Morali, use a backpack with a hidden pocket to store your items during airport travel. Then, switch it over to a hidden pocket in your suitcase upon arrival.

Take photos of your travel documents and save them in a secure place

Two female friends walking outside in the city. Diverse women holding coffee cups talking while walking outside in the city.
LUIS ALVAREZ/GETTY IMAGES

Taking photocopies of your travel documents on your phone, especially abroad, is good practice, per the U.S. State Department. The department also says to leave a copy of your passport with a trusted friend or relative while carrying another copy separate from your original documents.

This is important because a photocopied passport can also serve as evidence of your U.S. citizenship should you need to replace a missing passport abroad.

"I also have a photo of my passport emailed to me in case I lose it while abroad," Ayana said. For safer storage, TPG social media director Caroline English suggests storing passports and other information in a password manager such as 1Password.

Bottom line

If you've gotten this far, you might be feeling scared for your next trip, but I actually hope this piece does the opposite of that. Rather, I hope you find these tips empowering for you as a traveler.

Whether you travel solo as a female, with your aging boomer parents or with someone who considers themself an expert traveler, there's no such thing as being too safe.

Related reading:

Featured image by HINTERHAUS PRODUCTIONS/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • Intro Offer
    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.