How Nonverbal Cues Can Break Down Language Barriers, According to a Travel Psychologist
A Swiss friend who is fluent in six languages told me once that there are really only about 400 words we use each day, no matter what country we’re in. The rest of our communications are nonverbal.
It's true that, despite being proficient in a number of languages, I rarely rely upon words to get by abroad. Instead, I pay attention to when and how to speak; practice carrying myself in a welcoming posture; smile and mimic regional mannerisms that help me blend in and connect with locals.
Without even realizing, all travelers have a cache of techniques for communicating when the words and letters just don't match up. And these nonverbal cues can make it easy to transcend even the most formidable language barrier. Best of all? You don't need to learn 400 new words to get by on your next international vacation.
Send out clear vibes
In the same way that nonverbal cues can help you talk to strangers, they are also key to transcending language barriers.
Dr. Albert Mehrabian, a psychologist at the University of California, Los Angeles, found that more than half of communication is nonverbal (approximately 60%). What that means for travelers is that you’re sending out signals to people around you, quietly communicating how you feel, what you’re thinking and what you want without ever uttering a word.
Be extremely self-aware
You may think you’ve made it clear to your waiter that you're ready for the bill, but your body and face may be communicating something else entirely.
There is a trove of research on the importance of both nonverbal behavior as well as self-awareness in "The Journal of Nonverbal Behavior."
But here's an example that’s not academic:
During dinner with friends at Les Vapeurs (a fantastic seafood restaurant in Trouville-sur-Mer, in Normandy), I wanted a third bottle of white wine — but was hesitant to ask for it because I worried my friends might take me for a lush.
Across the room, our waiter caught me gazing at my empty glass. When I looked at him, he raised an eyebrow and nodded his head. I raised an eyebrow back at him. Moments later, a bottle arrived at the table.
“Did you order that?” my friend asked.
“I didn’t say anything,” I said.
Exude confidence and happiness
You know how they say dogs and horses can sense fear in humans and, as a consequence, they may react to that aggressively? It's more or less the same with people, around the globe across every culture.
But travelers looking to make friends will find the tactic also works in reverse. You smile, the other person smiles. It's a behavior that starts at infancy. When you laugh in front of a baby, the baby laughs. You cry, the baby cries.
On that note, it helps to stand up straight, pay attention to the other person (even more so if you have no idea what he or she is saying in their native language) and grin.
Numerous scientists and psychologists have studied the science behind smiling as a powerful and nonverbal social behavior, dating back to Guillaume Duchenne in 1862. His groundbreaking research led to the phrase, “the Duchenne smile,” which means, “a genuine expression of positive emotion."
More recently, at the University of California at Berkeley, psychological scientists LeeAnne Harker and Dacher Keltner found that “Duchenne-worthy expressions of positive emotion in 21-year-old photos (of women) had greater levels of general well-being and marital satisfaction at age 52.”
And in 2010, in a study published in "Psychological Science," Ernest Abel and Michael Kruger of Wayne State University “found that smile intensity could explain 35 percent of the variability in survival,” among a group of baseball players.
Even if it doesn't help you communicate with locals as you travel, it may very well help you live longer.
Pay attention to context
Richard Roberts and Roger Kreuz, two psychologists at the US State Department and the University of Memphis, respectively, found recently that language acquisition (when people are younger) is made chiefly through memorization.
In their terrific book, "Becoming Fluent: How Cognitive Science Can Help Adults Learn a Foreign Language," they demonstrated that people remember better and faster when they are younger.
But as we age — and frankly, our memory diminishes — we rely upon context to help us learn new words. In fact, the psychologists found that older people are more contextual than younger people, meaning they can suss out a situation faster and with more accuracy than their younger counterparts.
Though my Japanese language skills cannot hold a candle to my native English, fluency hasn't stopped me from communicating extremely well in Tokyo. There were evenings there when, with friends holding lengthy conversations in Japanese, I've been able to join in and say (in English) “Sure, let’s go dancing later on.”
All I had to do was catch a vibe, a restlessness within the group and a glance.
Learn the rules
In India, for example, rocking your head a little left and right means “yes.” In Switzerland and Germany, eye contact when making a request is desirable while in Japan, it can be considered rude. Thumbs up? Fine in Europe, but those are fighting “words” in the Middle East.
A tap on the shoulder, hand shakes, how close you stand or sit next to someone on the subway? All of these are defined by the distinct cultural norms of your destination.
Business communities around the world invest significant time and money into teaching employees how to behave themselves internationally.
And though you don’t need to sign up for a course, it's wise to do a bit of basic research on nonverbal cues that exist in the country you’re about to visit. Not only will you avoid misunderstandings, but you’ll also enhance your trip.
After all, who wants to be in a situation where it’s not, “What did I say to upset that guy?,” but rather, “What just happened to upset him? I didn’t even say anything!”
Keep quiet
Speaking of silence, even this can vary widely across nations. In the States, with a group of people, it’s not uncommon to have interruptions, fast talking and interjections. Before you even hear the answer to a question, another is being asked.
That’s not the case in Japan. There, long pauses between statements are considered respectful. It shows that you’re listening. I’ve been out with friends in Kyoto when hours passed by and fewer than, say, 400 words were spoken between the four of us.
But the vibe, I must tell you, was very pleasant.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

