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Where to Sit When Flying United's 767-300ER: Economy and Economy Plus

Sept. 15, 2017
5 min read
P9080088
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United recently began flying the first of its entirely refurbished 767-300s, which will be assigned to the airline's shorter transatlantic flights, as well as nonstop flights from Newark to Honolulu. By the end of 2018, all 14 of UA's 3-cabin 767s will have the new interior — until then, you might not know if you've ended up with the refreshed plane until just before departure.

The highlight of this updated 767 is clearly the brand-new Polaris business-class cabin, but Economy Plus and coach got a major facelift as well.

As with all economy products, some seats offer a more comfortable ride than others, be it a bit more shoulder space, enhanced legroom or less traffic through the cabin. Today, I'll be exploring the 767-300ER to see which seats make the most sense for you.

Economy Cabin

Before we dig into the cabin, you can get a quick overview in the video below.

Just like with United's other versions of the 767, this 767-300 variant has economy seats arranged in a comfortable 2-3-2 configuration, with a total of 46 Economy Plus seats, 138 coach seats and four crew rest seats — I'll explain the significance of those in a moment.

Every seat has a high-res touchscreen on-demand display, with a large variety of movies and TV shows, along with USB charging ports. Power outlets are located between seats — one for each seat pair and two for each set of three.

Best of all, most seats in the cabin are a whopping 18.5 inches wide, making them significantly more comfortable than the seats you'll find on every other non-767 United plane — especially the new 777-300ER. Economy Plus seats offer at least 34 inches of pitch, while you'll find 31 inches in regular coach.

Which Seats to Pick (Economy Plus)

While larger planes offer dedicated crew rest areas, typically above the passenger cabin, the 767 isn't large enough to accommodate a separate section for the crew. On United's older 767-300s, the flight attendant rest seats are located at the front of the economy cabin — on the retrofitted model, they're at the far back.

What makes these seats especially interesting is that on shorter flights, such as my 6-hour trip from Newark to London, they're actually available to passengers — either with an upgrade charge ($193, in this case) or for free to all United elites.

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These seats offer extra legroom, in addition to leg rests and additional recline — with the exception of business class, you can't do any better than selecting 40A and 40B, followed by 41A and B.

After that, my favorite seats are actually located in the center section, near the front of the cabin, in row 21. As you can see below, you get an insane 43 inches of pitch, which is more than enough for even the tallest passengers. The aisle seats are obviously best — 21D and 21F, in this case.

After that, the window seats in row 22 offer the most space, with under-seat storage as well.

Finally, I'd choose Economy Plus seats in the bulkhead row (16), followed by any paired economy seats between rows 17 and 22.

Which Seats to Pick (Economy)

All economy seats are fairly comparable, with an 18.5-inch width and 31 inches of pitch throughout. With lavatories and the galley located at the far back, you'll have less traffic near the front of the cabin, and you'll also be able to deplane sooner — especially helpful at smaller airports like Hamburg, where immigration can quickly fill up.

I prefer the paired seats (A and B and K and L), but if you have to pick one in the center section, go for D or F, instead of middle "E" seats.

Which Seats to Avoid

There are 26 seats that I'd avoid at all costs — the "E" seats in the middle of the center section. Row 21 may be an exception for some, given the abundant legroom, but that really depends on your preferences.

Middle seats in the regular economy section may feel especially tight, though still more comfortable than their equivalents on the 777-300ER, since the seats are a full 1.5 inches wider here.

Bottom Line

Normally you'd assume an airline's flagship would offer the best experience overall, but in this case, the retrofitted 767-300ER far outperforms the larger 777-300ER — in coach specifically. If you're headed to Europe, or flying United's nonstop from Newark to Hawaii, this is definitely the plane to pick.

For more on United's retrofitted 767-300ER, see:

What's your favorite seat on United's retrofitted 767-300ER?

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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

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  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.