We Visited Hilton’s Innovation Lab. Here Are 7 Things We Learned About Modern Hotels
The Hilton McLean Tysons Corner in northern Virginia, on first impression, is your standard business hotel. A John Portman-inspired open atrium rises above a lobby filled with all the trappings of a modern hotel, from check-in desks to lounge chairs and a bar.
Tucked in a corner, however, is something different. The Hilton Innovation Gallery is an "incubator," as the company puts it, of products and services that may soon roll out to the hotel giant's brands. The two-year old space features everything from lobby enhancements to meeting-space ideas and guest-room improvements, and some of these ideas are already showing up in hotel rooms.
What's on tap? Here's a look at seven Hilton innovations that could improve your stay or meeting in the near future.

Five Feet To Fitness
Every traveler, from road warriors to holiday-goers, knows it can be tough to keep up a fitness regime on the road. Not every hotel gym is as large and well-equipped as the one you'll find, for example, at the TWA Hotel. And often, running through nearby suburban office parks just does not light a fire under one's feet.
Five Feet To Fitness is Hilton's take on the growing array of in-room fitness options. Each Five Feet-equipped room has an indoor bike, gym rack with weights and mats, and other amenities, plus a kiosk loaded with more than 200 exercise tutorials to facilitate your next workout.
Hilton has five rooms with Five Feet To Fitness at its McLean location, as well as several at the Parc 55 in San Francisco, with more locations in the pipeline. Down the line, these rooms will be standard at all Doubletree locations.

Green Hotels
Sustainability has been a buzzword for years, but it is increasingly a concern for travelers. Many large corporations have sustainability goals, and that includes Hilton. The company aims to more than halve its 2018 "carbon intensity" -- a metric including emissions -- by 2030. The company has already realized a 30% reduction from 2008 levels.
Beyond ample signage asking guests to reuse towels and sheets, Hilton is taking a number of steps to make properties more sustainable. The chain eliminated plastic straws in July, and is looking at other ways to reduce plastic waste, including replacing individual toiletry items in guest room bathrooms. Another concept more common at airports is eliminating free water bottles in rooms -- San Francisco's airport (SFO) went so far as to ban the sale of them in terminals -- and offering refill stations in public spaces.
On a larger scale, the chain is looking at solar and water recycling options for its various properties around the globe.

LED Walls
We live in a digital world, where travelers expect dynamic digital displays everywhere from the airport to our hotel rooms.
Hilton is taking digital to another level by making it the wall itself -- sort of. The chain has developed an LED light technology that mounts behind a veneer of anything from wood to brick or stone. The lights can show anything from a welcome sign for an event or party, be used for a presentation or as a platform for digital art.

Tech, Tech, and More Tech
Technology also is increasingly playing a role in hotel rooms. Guests can already select their preferred room in Hilton's app -- and yes, room upgrades are supposed to be processed the same in the app as at the front desk. In-room entertainment systems have been recalibrated to offer everything from network television to streaming platforms like Netflix.
Hilton is continually updating its guest technology offerings, from increasing in-app functionality to making further improvements to the entertainment system. One cool idea is allowing guests to load pictures that then display on the television, giving their hotel room more of a sense of home.
Thoughtful Design
Gone is the staid hotel room of old with the standard set up of a bed, desk and chair. In its place is a much more modular set up that maximizes space while enabling easy conversion to a different array of amenities.
While modular furniture is not new, Hilton has several ideas in the works to expand the concept of "thoughtful design," as it puts it, to both guest rooms and meeting spaces. One idea that any parent of young children will appreciate it, is a guest room crib that folds into the wall to create an open play area. In meeting spaces, break-out desks for several people could fold into the wall to create individual workstations.

Wireless Charging
Hilton is also looking at expanding wireless charging technology to its dining spaces. Do not expect a charger on your table at dinner but they could be added to bars, where many a solitary business traveler has dined and wished they could charge their phone while nursing a beer.
Maybe wireless chargers on guest room bedside tables -- no more worries over a forgotten charger -- are next?

Kitchen Kiosk
We have all had that sinking feeling at a conference when we step away from the proceedings only to find the coffee has run out. Hilton has a kiosk concept that it is refining to address such a dilemma.
The chain is developing a "grab and go" kitchen kiosk with snacks, cold drinks and -- most importantly -- unlimited coffee. While such a concept may not be ideal for the largest meetings, the kiosk could be installed in hotels near smaller breakout rooms, making it an easy option for events.
TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

