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Virgin Atlantic to resume service, return to the US in July; flyers to get 'Health Packs'

June 04, 2020
4 min read
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Virgin Atlantic to resume service, return to the US in July; flyers to get 'Health Packs'
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Virgin Atlantic has unveiled its plans for a return to service. Beginning in late July, Virgin will resume flying from its London Heathrow base five destinations.

Beginning on July 20, the airline will fly from London Heathrow (LHR) to Orlando (MCO) and Hong Kong (HKG). Then, on July 21, Virgin will fly from LHR to Shanghai (PVG), New York (JFK) and Los Angeles (LAX).

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The airline said in a statement that it will announce additional destinations in the next two weeks for the month of August.

(Image courtesy of Great Circle Mapper)
(Image courtesy of Great Circle Mapper)

"As the Covid-19 crisis stabilises and demand slowly returns, we are looking forward to welcoming our customers back onboard and flying them safely to their favourite destinations," Virgin Chief Commercial Officer Juha Jarvinen said in a statement.

When flights resume, Virgin will operate out of London Heathrow's Terminal 2, a move from its permanent home in Terminal 3, which remains closed at this time. The airline said that when Heathrow demand returns, Terminal 3 will be able to reopen. However, a timeline for that remains unclear.

In addition to announcing the first passenger routes on Thursday, Virgin also unveiled new health and safety measures in place for crew and passengers alike. Like many airlines, Virgin plans to offer advanced cleaning procedures on its aircraft and in the airport.

Additionally, the airline will require that all passengers and crew wear masks when on board its aircraft. Virgin joins a growing list of European airlines that require passengers to wear masks.

For each passenger, the airline is supplying a Health Pack, which will contain a medical-grade face mask, surface wipes and hand gel.

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Related: BA and Virgin join growing list of European airlines asking passengers to wear face masks

The Virgin Atlantic Health Pack. (Photo courtesy of Virgin Atlantic)

When flights first resume, there will be a simplified hot food service to reduce contact between passengers and crew.

"We are carrying out health questionnaires before check in and are calling upon airport and health authorities to put temperature checks in place as part of a multi layered, end-to-end health screen," Virgin Chief Customer Officer Corneel Koster said in a statement.

Last week, the airline said that the U.K.'s mandatory 14-day self-isolation for arriving passengers would force it to delay the resumption of its services until early August. However, with Thursday's announcement that it's returning to service as of the end of July, those plans appear to have changed.

The 14-day quarantine for all arriving travelers into the U.K. takes effect as of June 8. Home Secretary Priti Patel confirmed this week that the policy will be revised every three weeks. In future interactions, we could see the introduction of "air bridges", which would rule passengers from some low-risk countries exempt from the quarantine.

Virgin Atlantic has been open about its financial struggle during the coronavirus pandemic. In May, Virgin Atlantic founder Sir Richard Branson said that the airline would collapse without government support.

Throughout the crisis, it's continued to operate cargo flights to carry necessary medical equipment to and from the U.K. Additionally, it operated some essential repatriation flights, and at one point, it suspended passenger operations altogether.

Related: Left without flyers, airlines are using passenger jets for cargo

The airline said that it plans to continue to operate cargo-only flights in addition to the passenger flights that will resume in late July.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.