Skip to content

4 things that excite me most about Virgin Atlantic's new Airbus A330-900neo

April 08, 2023
7 min read
Virgin Atlantic Airbus A330-900neo JFK Tour Economy
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

One of my favorite parts of my job is checking out new airplanes.

It's interesting to see all the innovations airlines add to their latest-generation jets, and I especially love when they introduce an all-new or much-upgraded cabin.

While I've toured more planes than I can count, I've been particularly eager to see inside Virgin Atlantic's Airbus A330-900neo, or "new engine option." The United Kingdom-based airline inaugurated the plane last year, and it's now flying to New York — the carrier's busiest and most important market.

Though TPG was already on board the jet's inaugural flight, Virgin recently invited a handful of members of the media to check out the plane in New York. With four A330-900neos already in service and 12 more coming within the next few years, this modern and fuel-efficient jet will become one of the backbones of Virgin's fleet.

And after touring the plane, here's what excites me most about it.

ZACH GRIFF/THE POINTS GUY

Nose-to-tail technology upgrades

In some cases, airplane cabins can fly for a decade or more. That's why it's so important for designers to outfit new jets with the latest cutting-edge technology. Otherwise, the onboard tech will be outdated well before the cabin is due for a retrofit.

Fortunately, Virgin Atlantic thought through all these details on its A330-900neo.

Perhaps most excitingly, every single seat supports Bluetooth connectivity. So, travelers can pair AirPods or other wireless headphones directly with the seatback screen without needing a dongle.

Virgin Atlantic Airbus A330-900neo JFK Tour Economy
ZACH GRIFF/THE POINTS GUY

Additionally, each seat has access to a universal power outlet and USB port. Those seated in the Upper Class cabin even have access to a fast-charging 60-watt USB-C port, too.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
ZACH GRIFF/THE POINTS GUY

Furthermore, Upper Class and premium economy seats sport Qi wireless charging pads, giving you an unprecedented number of ways to keep your devices charged.

ZACH GRIFF/THE POINTS GUY

Other impressive tech improvements include crisp touchscreen entertainment monitors and the latest-generation Viasat Wi-Fi.

A new type of business-class experience

As airlines debut cutting-edge business-class products, a new cabin class is emerging. It's commonly referred to as "business class plus."

These products usually occupy the first row of the cabin and offer additional space, storage and amenities that take advantage of the bulkhead's unique configuration.

ZACH GRIFF/THE POINTS GUY

Virgin's A330-900neo leans into this trend with a new seat type for the carrier: the Retreat Suite.

The two front-row center pods in business class on the A330-900neo are larger and more spacious than the rest of the customized Thompson Vantage XL seats. I loved that the ottoman could be converted into a leg rest or a buddy seat, and the 27-inch TV screen looked great.

ZACH GRIFF/THE POINTS GUY

Though there's a large privacy divider that can separate these two seats, I'd imagine that the Retreat Suites would be best suited for couples and families. That's because you can combine the tray tables between the two seats to share a meal. If you convert both ottomans into buddy seats, a family or group of four could dine together simultaneously.

ZACH GRIFF/THE POINTS GUY

You can select one of the Retreat Suites for a roughly $250 upcharge within 14 days of departure. For more about the Retreat Suite, read TPG's latest review.

The revamped onboard bar

Every plane in Virgin's fleet features a social space for business-class passengers.

Virgin Atlantic A330neo
ZACH GRIFF/THE POINTS GUY

While you'll find an onboard bar on the older A330-300, the new A330-900neo features what Virgin calls the Loft (which first debuted on the A350-1000.)

This space separates the business and premium economy cabins, and it's nicely designed with accent lights, dark leather seats and two large TVs.

ZACH GRIFF/THE POINTS GUY

I'm sure some travelers will miss the traditional bar, but I like that the Loft has more seats than the onboard bar did. Plus, this space has been upgraded compared to one on the A350 — the seats are higher and supposedly feel more comfortable than those on the A350.

That said, not everyone is a fan. "The seats are too high and too shallow to be comfortable," TPG's Ben Smithson recently wrote.

Premium economy that's actually premium

Premium economy is all the rage these days. This intermediate cabin offers larger seats, more legroom and additional storage compared to coach — all without breaking the bank for a lie-flat business-class pod.

Virgin Atlantic Airbus A330-900neo JFK Tour Premium Economy
ZACH GRIFF/THE POINTS GUY

As more and more flyers seek out this experience, airlines have taken note. They have started to retrofit existing planes with premium economy.

However, while the "hard product" (the seat itself) is generally quite similar across carriers, the service and culinary experience varies greatly. Some airlines think of premium economy as an extension of the economy cabin. Others think of it as "business class light."

ZACH GRIFF/THE POINTS GUY

Virgin definitely fits into the latter camp, at least from a service perspective. Because of the size of the cabin — 46 seats spread across seven rows in a 2-3-2 configuration — the airline has a dedicated crew and galley space reserved for premium economy.

ZACH GRIFF/THE POINTS GUY

While the airline's premium economy cabin is definitely larger than many of its U.S.-based competitors, at least the service should feel more elevated than what you might be used to on American or United.

Related reading:

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month