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How to use outstanding airline vouchers before they expire

March 25, 2021
5 min read
How to use outstanding airline vouchers before they expire
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Thousands of travelers are sitting on airline vouchers for trips that were canceled last year.

Now, if you're like the more than 1 million daily travelers taking to skies, it's time to use them. After all, many are beginning to expire.

Here's a look at how to redeem credits or vouchers you might be sitting on with the nation's four biggest airlines.

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Using vouchers on American Airlines

American Airlines has three different types of vouchers, so the first thing to do is identify what type of credit you have.

Odds are that if you canceled or postponed a trip, you're left with "Flight Credit." These credits are given for flights that were voluntarily canceled.

When it's time to rebook using a flight credit, you'll need to locate the original reservation information, either the ticket number or the six-digit PNR (passenger name record).

You can then search for new flights online after pulling up your canceled reservation. Be sure to click the "add flight credit" button when you get to the purchase screen.

Note that flight credits can only be used by the originally ticketed traveler. All flight credits from travel voluntarily canceled due to the pandemic can be used for travel through March 31, 2022 for flights only — bags and other extras cannot be covered.

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American also offers "Travel Vouchers" and "Trip Credit."

Like flight credits, travel vouchers can only be used for flights, but they can be applied to anyone's reservation. They generally expire one year from the issuance, but vouchers expiring between Jan. 1, 2021 and May 31, 2021 are automatically extended to March 31, 2022.

Trip credits are usually given as compensation or when you're changing to a less expensive flight and there's a residual value. Like travel vouchers, trip credits can be used for anyone, though you cannot book using a trip credit online.

Related: How airline no-change-fee policies stack up against Southwest

Using vouchers on Delta Air Lines

Delta offers a simpler solution than American.

The Atlanta-based carrier gives "eCredit" anytime you voluntarily cancel or change to a less expensive reservation.

If you're a SkyMiles member, you can login to delta.com/redeem and pull up all your existing vouchers. If you aren't a member, you'll need to locate the 13-digit ticket number to access your voucher.

Once on Delta's dedicated redemption site, you'll validate that your voucher is still valid and then proceed to apply it to a new reservation.:

Using vouchers on Southwest Airlines

Every Southwest ticket can be voluntarily changed or canceled without a change fee.

When you cancel a Southwest flight, or switch to a cheaper itinerary, the value of your ticket is stored in a Travel Fund, which you can access using the six-digit PNR.

Travel Funds typically expire one year from the date the reservation was originally purchased, though a few select vouchers were extended to Sept. 7, 2022 during the height of the pandemic.

These vouchers can only be used for the originally ticketed passenger and can be combined with up to two other forms of payment, including additional travel funds.

Rebooking a Southwest flight is easy. Just purchase a new ticket as normal and then click "add travel funds" as a method of payment.

Using vouchers on United Airlines

United issues two types of credits — future flight credit and travel certificates.

The former is what you'll receive when voluntarily canceling a reservation. These vouchers can be accessed using the 13-digit ticket number or the six-character PNR.

You'll want to click "my trips" on United's website to pull up your future flight credit. Once you found it, you can then click "Book with credit" to apply your existing reservation to a new ticket.

Note that United will not credit you the difference if you ultimately switch to a less expensive flight. You can only use these credits for the originally ticketed traveler, but they apply to partner-operated flights purchased through United.

Future flight credit issued between May 1, 2019 and March 31, 2021 is only valid for travel commencing on or before March 31, 2022.

United's electronic travel certificates are similar to gift cards. They can be applied to any flight as a method of payment. There are no restrictions based on the fare rules, and they can be applied to any reservation.

Electronic travel certificates expire 24 months from the date of issuance.

Related: United just made it more difficult to claim a travel voucher

Bottom line

With many vouchers beginning to expire, it's time to consider using them for upcoming travel. Armed with the tips outlined above, you'll be able to quickly rebook your trip.

If you get stuck with an expiring voucher with no immediate use, some flyers, including TPG reader Rachel Willoughby, have had success purchasing cheap airfare with expiring credits and then receiving the fare difference on a new voucher with extended expirations.

Featured image by (Photo by Zach Griff/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
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Why We Chose It

The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year.

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  • 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program
  • 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping
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  • Earn a free-night award each card renewal month (up to 35,000 points)
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  • Airline points transfer ratios are poor
  • Must spend $60,000 in a year for second free-night award
  • Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Offer ends 5/3/23.
  • Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Terms and Conditions Apply.
  • 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy® program.
  • 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping.
  • 2x points on all other eligible purchases.
  • Receive 1 Free Night Award every year after your Card renewal month. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy® points) at hotels participating in Marriott Bonvoy®. Certain hotels have resort fees.
  • Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card.
  • Terms apply.