How to use outstanding airline vouchers before they expire
Thousands of travelers are sitting on airline vouchers for trips that were canceled last year.
Now, if you're like the more than 1 million daily travelers taking to skies, it's time to use them. After all, many are beginning to expire.
Here's a look at how to redeem credits or vouchers you might be sitting on with the nation's four biggest airlines.
Using vouchers on American Airlines
American Airlines has three different types of vouchers, so the first thing to do is identify what type of credit you have.
Odds are that if you canceled or postponed a trip, you're left with "Flight Credit." These credits are given for flights that were voluntarily canceled.
When it's time to rebook using a flight credit, you'll need to locate the original reservation information, either the ticket number or the six-digit PNR (passenger name record).
You can then search for new flights online after pulling up your canceled reservation. Be sure to click the "add flight credit" button when you get to the purchase screen.
Note that flight credits can only be used by the originally ticketed traveler. All flight credits from travel voluntarily canceled due to the pandemic can be used for travel through March 31, 2022 for flights only — bags and other extras cannot be covered.
American also offers "Travel Vouchers" and "Trip Credit."
Like flight credits, travel vouchers can only be used for flights, but they can be applied to anyone's reservation. They generally expire one year from the issuance, but vouchers expiring between Jan. 1, 2021 and May 31, 2021 are automatically extended to March 31, 2022.
Trip credits are usually given as compensation or when you're changing to a less expensive flight and there's a residual value. Like travel vouchers, trip credits can be used for anyone, though you cannot book using a trip credit online.
Related: How airline no-change-fee policies stack up against Southwest
Using vouchers on Delta Air Lines
Delta offers a simpler solution than American.
The Atlanta-based carrier gives "eCredit" anytime you voluntarily cancel or change to a less expensive reservation.
If you're a SkyMiles member, you can login to delta.com/redeem and pull up all your existing vouchers. If you aren't a member, you'll need to locate the 13-digit ticket number to access your voucher.
Once on Delta's dedicated redemption site, you'll validate that your voucher is still valid and then proceed to apply it to a new reservation.:
Using vouchers on Southwest Airlines
Every Southwest ticket can be voluntarily changed or canceled without a change fee.
When you cancel a Southwest flight, or switch to a cheaper itinerary, the value of your ticket is stored in a Travel Fund, which you can access using the six-digit PNR.
Travel Funds typically expire one year from the date the reservation was originally purchased, though a few select vouchers were extended to Sept. 7, 2022 during the height of the pandemic.
These vouchers can only be used for the originally ticketed passenger and can be combined with up to two other forms of payment, including additional travel funds.
Rebooking a Southwest flight is easy. Just purchase a new ticket as normal and then click "add travel funds" as a method of payment.
Using vouchers on United Airlines
United issues two types of credits — future flight credit and travel certificates.
The former is what you'll receive when voluntarily canceling a reservation. These vouchers can be accessed using the 13-digit ticket number or the six-character PNR.
You'll want to click "my trips" on United's website to pull up your future flight credit. Once you found it, you can then click "Book with credit" to apply your existing reservation to a new ticket.
Note that United will not credit you the difference if you ultimately switch to a less expensive flight. You can only use these credits for the originally ticketed traveler, but they apply to partner-operated flights purchased through United.
Future flight credit issued between May 1, 2019 and March 31, 2021 is only valid for travel commencing on or before March 31, 2022.
United's electronic travel certificates are similar to gift cards. They can be applied to any flight as a method of payment. There are no restrictions based on the fare rules, and they can be applied to any reservation.
Electronic travel certificates expire 24 months from the date of issuance.
Related: United just made it more difficult to claim a travel voucher
Bottom line
With many vouchers beginning to expire, it's time to consider using them for upcoming travel. Armed with the tips outlined above, you'll be able to quickly rebook your trip.
If you get stuck with an expiring voucher with no immediate use, some flyers, including TPG reader Rachel Willoughby, have had success purchasing cheap airfare with expiring credits and then receiving the fare difference on a new voucher with extended expirations.
TPG featured card
at Bilt's secure site
Terms & restrictions apply. See rates & fees.
| 1X | Choose to earn up to 1X points on rent and mortgage payments with no transaction fee |
| 2X | Earn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases |
Pros
- Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
- Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
- $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
- $200 Bilt Cash annually
- Priority Pass membership
- No foreign transaction fees
Cons
- Moderate annual fee
- Designed primarily for members seeking a premium, all-in-one card
- Earn points on housing with no transaction fee
- Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
- 2X points on everyday spend
- $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
- $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
- Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
- Priority Pass ($469/year value). See Guide to Benefits.
- Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.


