How to use outstanding airline vouchers before they expire
Thousands of travelers are sitting on airline vouchers for trips that were canceled last year.
Now, if you're like the more than 1 million daily travelers taking to skies, it's time to use them. After all, many are beginning to expire.
Here's a look at how to redeem credits or vouchers you might be sitting on with the nation's four biggest airlines.
Using vouchers on American Airlines
American Airlines has three different types of vouchers, so the first thing to do is identify what type of credit you have.
Odds are that if you canceled or postponed a trip, you're left with "Flight Credit." These credits are given for flights that were voluntarily canceled.
When it's time to rebook using a flight credit, you'll need to locate the original reservation information, either the ticket number or the six-digit PNR (passenger name record).
You can then search for new flights online after pulling up your canceled reservation. Be sure to click the "add flight credit" button when you get to the purchase screen.
Note that flight credits can only be used by the originally ticketed traveler. All flight credits from travel voluntarily canceled due to the pandemic can be used for travel through March 31, 2022 for flights only — bags and other extras cannot be covered.
American also offers "Travel Vouchers" and "Trip Credit."
Like flight credits, travel vouchers can only be used for flights, but they can be applied to anyone's reservation. They generally expire one year from the issuance, but vouchers expiring between Jan. 1, 2021 and May 31, 2021 are automatically extended to March 31, 2022.
Trip credits are usually given as compensation or when you're changing to a less expensive flight and there's a residual value. Like travel vouchers, trip credits can be used for anyone, though you cannot book using a trip credit online.
Related: How airline no-change-fee policies stack up against Southwest
Using vouchers on Delta Air Lines
Delta offers a simpler solution than American.
The Atlanta-based carrier gives "eCredit" anytime you voluntarily cancel or change to a less expensive reservation.
If you're a SkyMiles member, you can login to delta.com/redeem and pull up all your existing vouchers. If you aren't a member, you'll need to locate the 13-digit ticket number to access your voucher.
Once on Delta's dedicated redemption site, you'll validate that your voucher is still valid and then proceed to apply it to a new reservation.:
Using vouchers on Southwest Airlines
Every Southwest ticket can be voluntarily changed or canceled without a change fee.
When you cancel a Southwest flight, or switch to a cheaper itinerary, the value of your ticket is stored in a Travel Fund, which you can access using the six-digit PNR.
Travel Funds typically expire one year from the date the reservation was originally purchased, though a few select vouchers were extended to Sept. 7, 2022 during the height of the pandemic.
These vouchers can only be used for the originally ticketed passenger and can be combined with up to two other forms of payment, including additional travel funds.
Rebooking a Southwest flight is easy. Just purchase a new ticket as normal and then click "add travel funds" as a method of payment.
Using vouchers on United Airlines
United issues two types of credits — future flight credit and travel certificates.
The former is what you'll receive when voluntarily canceling a reservation. These vouchers can be accessed using the 13-digit ticket number or the six-character PNR.
You'll want to click "my trips" on United's website to pull up your future flight credit. Once you found it, you can then click "Book with credit" to apply your existing reservation to a new ticket.
Note that United will not credit you the difference if you ultimately switch to a less expensive flight. You can only use these credits for the originally ticketed traveler, but they apply to partner-operated flights purchased through United.
Future flight credit issued between May 1, 2019 and March 31, 2021 is only valid for travel commencing on or before March 31, 2022.
United's electronic travel certificates are similar to gift cards. They can be applied to any flight as a method of payment. There are no restrictions based on the fare rules, and they can be applied to any reservation.
Electronic travel certificates expire 24 months from the date of issuance.
Related: United just made it more difficult to claim a travel voucher
Bottom line
With many vouchers beginning to expire, it's time to consider using them for upcoming travel. Armed with the tips outlined above, you'll be able to quickly rebook your trip.
If you get stuck with an expiring voucher with no immediate use, some flyers, including TPG reader Rachel Willoughby, have had success purchasing cheap airfare with expiring credits and then receiving the fare difference on a new voucher with extended expirations.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
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- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

