Register now: US Open Chase Lounge reservations now available for Chase customers

Aug 15, 2021

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We’re only two weeks away from the much-anticipated start of the 2021 US Open, but Chase customers don’t need to wait to get ahead and secure their spot for access to the US Open Chase Lounge. Who says you can’t do more than just watch tennis while attending the US Open?

Today, Chase customers who have tickets to any of the 2021 US Open matches from Aug. 30 to Sept. 12 can reserve a slot to visit the on-site Chase Lounge. You can relax (and cool off) in the lounge if you have a Chase bank account, loan or a credit card.

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As a respite from the heat and an added value to tennis fans and Chase customers, the issuer has created a special air-conditioned venue at the US Open featuring light refreshments including snacks and non-alcoholic beverages, live match coverage on multiple TVs, private restrooms and a complimentary USO Chase branded hat.

Related: Chase airport lounges coming to LaGuardia, Boston and Hong Kong — here’s who will have access

Chase Lounge at the 2019 US Open. (Photo by Zach Griff/The Points Guy)

The Chase Lounge is open from 10:30am to 4pm for day sessions and 6pm to 8:30pm for evening sessions. Chase Lounge hours are subject to change when sessions are changed or canceled by the USTA. Keep in mind in light of coronavirus, hours and events may shift.

Upon check-in, you’ll receive a wristband that will allow you to enter, leave and re-enter the lounge. However, visitors should keep in mind this is a capacity-controlled venue, and the wristband alone doesn’t guarantee immediate entry. You may need to wait a bit if the lounge is at capacity.

The lounge is right inside the East Gate entrance of the USTA Billie Jean King National Tennis Center.

Reserve Your Spot in the Chase Lounge Right Now

Chase customers can reserve access to the lounge for themselves and up to three guests by visiting Upon arriving at the home page, click the “Register” button. You’ll need to have one of your Chase credit or debit cards handy since you’ll use the customer service phone number on the back to verify your relationship with Chase.

Once you have an account and are logged into the Chase Lounge Reservation System, you can toggle through available sessions to select which session you would like to make a reservation for.

(Screenshot courtesy of Chase)

All sessions are available on a first-come, first-served basis, so be sure to make your reservation as soon as you can. A waitlist is available for full sessions. Click the “Reserve” button and then pick the number of guests in your party.

(Screenshot by Chase)

You’ll receive an on-screen confirmation of your reservation and you’ll also get an email confirmation. Just note that everyone in your group has to have a ticket for the US Open for the corresponding session in order to access the US Open grounds and the Chase Lounge.

Reservations are available on a first-come, first-serve basis for Day Sessions (1, 3, 5, 7, 9, 11, 13, 15, 17 and 19) and Evening Sessions (2, 4, 6, 8, 10, 12, 14 and 16). The Chase Lounge won’t be open to the public for sessions 18, 20, 21, 22, 23 and 24. (That’s right: The lounge will host private parties during those time slots.)

Overall shots from the 2017 US Open for Chase and JP Morgan Chase at the Billie Jean King National Tennis Center in Flushing, NY
Photo courtesy of Chase and JP Morgan Chase

Also, remember that you can reserve four lounge slots. So, you and three friends can visit the lounge once, you can visit the lounge four different times alone or you and one other person can go twice. You can slice and dice those four sessions however you see fit.

If the time slot you need isn’t available, don’t despair. You can easily join the waitlist. According to Chase, “If you join the waitlist for a session, please provide your mobile number and we will contact you via text message if space becomes available.”

Related: Chase’s Newly Renovated Lounge at the US Open

Additional Chase US Open perks

Chase will also have a US Open-branded mobile truck touring the five boroughs of New York City throughout the two weeks of the US Open. The mobile truck will be cruising around and providing fans and customers with daily goodies such as bottles of water, Chase USO hats, sunscreen and upgraded US Open swag. All participants can test the speed of their virtual serve to see how they stack up against the pros, and at select locations, take a virtual photo with the US Open trophies through hologram technology.

The issuer is also bringing back the national sweepstakes, with an added incentive this year. A grand prize winner will earn two tickets to the 2022 US Open Men’s Singles Finals and daily prizes, including US Open hats and mobile phone chargers. The Sweepstakes will run from Aug. 25 to Sept. 12 and will be promoted through Chase’s social media channels, so if you’re a tennis buff, make sure to give them a follow.

While on-site at the US Open, all attendees can stay powered up with a mobile charger rental courtesy of Chase — with multiple distribution points throughout the grounds.

Bottom Line

It’s great to see Chase bringing back their lounge experience at the 2021 US Open and other marketing activation elements. You can now select your preferred session and indulge in the comfort of the Chase Lounge at the US Open. If your preferred session isn’t available, check back often as cancellations occur semi-frequently.

Additional reporting by Andrea Rotondo

Featured image by peepo/Getty Images.

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