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First Look: Chase's Newly Renovated Lounge at the US Open

Aug. 29, 2019
4 min read
First Look: Chase's Newly Renovated Lounge at the US Open
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You can do more than watch tennis at the US Open. For the past few years, Chase has operated an exclusive lounge at the New York City venue, where you can relax and rejuvenate from a day or night at the Open. Chase refreshed the lounge this year with new lighting and graphics, and here's what it looks like inside.

The entrance to the lounge is on the second floor of the Chase Center building, right near the East Gate of the USTA Center. You'll be asked to check in outside before entering the lounge. You'll be given a wristband at check-in, which will serve as your entry pass for the entirety of the session you're attending.

Once inside, you're greeted by the food and beverage bar. Here's where you'll find complimentary light bites and soft drinks, as well as the (paid) alcohol selection.

When I visited, there was a limited snack selection of sweet and salty trail mix, vegetable crudités and my favorite, miniature soft pretzels with assorted condiments. The soft drink selection consisted of regular and diet Coke, as well as Snapple, Seagram's Ginger Ale and Badoit sparkling water. Small Evian water bottles were also available free of charge. Beers and wines ranged from $10.50-$13, in line with what you'd pay if you were purchasing the drinks elsewhere at the Open.

Outside of the snacks and drinks at the bar, I saw servers roaming around with complimentary frozen margaritas. There was also a pop-up doughnut bar that was quickly finished by hungry guests.

Photo courtesy of Chase

There's another beverage bar near the lounge entrance with hot coffee, tea and cold brew(!). In keeping with the tennis theme, Chase created its blue octagonal logo out of tennis balls.

Aside from the food and beverage selection, there's lots of seating towards the back of the lounge with options ranging from high-top tables to couches to circular dining tables. I did notice that the lounge got quite crowded as the day went on, but at least there was about 6,000 square feet of space for people to spread out.

There's a private lounge restroom as well if you'd like to avoid some of the bathroom lines in the general grounds areas.

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When I visited, Chase was handing out hats to each visitor, which is certainly a nice touch for hot late-summer days.

TPG first reported details on accessing the Chase Lounge a few weeks ago. Unfortunately, confirmed reservations filled up quickly, so unless you have a reservation, you'll need to join the waitlist for lounge entry. The lounge is open for Sessions 1-17 and 19 from 10:30am - 4pm during the day and from 6pm - 8:30pm during the evening. These hours are subject to change when sessions are modified or cancelled by the United States Tennis Association (USTA).

If you don't have luck getting into the Chase Lounge and have the Platinum Card® from American Express (or Centurion card), you should consider trying to enter the Amex Centurion Suite at Louis Armstrong Stadium. Although there are often lines there too, it never hurts to try!

Overall, I enjoyed my time in the Chase Lounge at the US Open. Yes, it got quite crowded, but it provided me a nice place to relax, with A/C. The food and beverage selection was quite limited, but something is definitely better than nothing, and the lounge was a nice option to have on a day spent watching world-class tennis.

All photos by the author except where noted.

Featured image by (Photo by Zach Griff / The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Best for the well-traveled foodie
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S.
4XEarn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
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    Earn 60,000 Membership Rewards® points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership.

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    $250
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent/Good

Why We Chose It

There's a lot to love about the Amex Gold card. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) and U.S. supermarkets. If you're hitting the skies soon, you'll also earn bonus points on travel. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. Enrollment required.

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  • 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x)
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Cons

  • Weak on travel outside of flights and everyday spending bonus categories
  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber/food credits
  • Few travel perks and protections
  • Earn 60,000 Membership Rewards® points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership.
  • Earn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
  • Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year.
  • $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Enrollment required.
  • Choose the color that suits your style. Gold or Rose Gold.
  • No Foreign Transaction Fees.
  • Annual Fee is $250.
  • Terms Apply.
  • See Rates & Fees