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United Confuses Elites With New Upgrade Fare Classes

Oct. 22, 2018
2 min read
United 777-200 Retrofit Tour Polaris Economy
United Confuses Elites With New Upgrade Fare Classes
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Casual flyers are well acquainted with the standard single-character Roman alphabet — A, B, C and so on. United loyalists, on the other hand, are almost as familiar with obscure pairings — XN (elite and credit cardholder saver awards), IN (elite business saver awards) and PN (instant and Global Services upgrades). As of Monday, those road warriors now have yet another combo to commit to memory: PZ.

So what the heck is PZ? It's the new "R" class — that is, the fare class assigned to confirmed upgrades for general members and United elites (up to Premier 1K). I logged into my existing booking for United's new 787-10 Dreamliner, and saw that it's already been moved from R to PZ:

Another booking I have on the same aircraft had PN availability, for Global Services, but no R space, for this lowly Premier 1K. I asked a friend to upgrade me, and that flight is still showing PN — United hasn't made any changes to that particular fare class.

So what does it all mean for you? Well, nothing's changed if you have an upgrade that's already confirmed — other than the assigned fare class, that is. Upgraded flights have already been moved from R inventory to PZ, and there's nothing you need to do to ensure you still travel in business or first.

If you're still waiting for an upgrade to clear, ensure that PZ is now appearing on the waitlisted segment, rather than R. If you still see R, you might want to give United reservations a ring at 1 (800) 864-8331 just to make sure you're good to go. Meanwhile, if you're using Expert Mode to search for flights that'll clear into a premium cabin right away, PZ is the fare class you're after now.

United has confirmed that inventory has not been adjusted, so you should be seeing just as much (or little) availability as before. This change simply reflects a fare-class shuffle following the end of international first class, now that the airline's 3-cabin 777-200s are undergoing a retrofit, and losing Polaris first in the process.

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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Annual Fee

    $325
  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.