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United MileagePlus now lets you pool your miles with family and friends

March 21, 2024
5 min read
United Boeing 787-9 Dreamliner
United MileagePlus now lets you pool your miles with family and friends
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Attention United Airlines travelers: The carrier’s loyalty program is now making it easier for friends and family members to book award travel using MileagePlus miles. Making for a more streamlined and user-friendly loyalty experience, United announced the addition of miles pooling, which will allow members of all ages to share and redeem miles in one account.

“We’re always looking for new ways to provide the most value to all of our loyalty members [...]," Luc Bondar, chief operating officer of MileagePlus, said via a press release. “MileagePlus miles pooling further reinforces United’s position as the leader in family and group travel and gives our members more flexibility to use their miles while making it easier to connect to the destinations and moments that matter most, with the people that matter most.”

In 2013, JetBlue's TrueBlue program introduced points pooling, so it's nice to see another major U.S. airline following suit.

Keep reading to find out the details about MileagePlus miles pooling.

United MileagePlus miles pooling: Key takeaways

It’s easy to be excited about MileagePlus now offering customers the ability to pool their miles, especially when it relates to family travel. There is no age restriction on members being able to sign up for a MileagePlus account and earn miles, so those extra and unused miles that your kids earned can finally be used.

United check-in area
MARIO TAMA/GETTY IMAGES

For example, let’s say you want to book a one-way flight for you and your son from New York to Orlando at 25,000 miles per person. If your 5-year-old son only has 4,000 United miles in his account, but you have 48,000 miles, you can now pool your miles in a joint account and contribute your miles to cover both your ticket and your son’s ticket. Additionally, if you only have 22,000 miles in your account, the 4,000 miles from your son's account could cover your one-way ticket, meaning you wouldn't have to miss out on the award redemption or resort to buying additional United miles.

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Related: How to earn miles with the United MileagePlus program

However, there are some important takeaways and rules when it comes to United's MileagePlus pooling:

  • Must be 18 years or older to create a pool: While it is free to create a pool, you must be at least 18 years old to become the “pool leader” and create a pool. You can only operate in one pool at a time. Therefore, you cannot be part of several pools.
  • Up to five members in a pool: You are only allowed up to five members in a pool (which includes the pool leader).
  • Pooling only works for United-operated award flights: Unfortunately, pooling miles for award flights only works on United metal; therefore, you cannot pool your miles for a Star Alliance partner redemption. Additionally, unlike when you transfer United miles from accounts, which can be used to book travel and experiences, shop online and more, pooled miles can only be used for award travel redemptions.
  • No limit on the number of miles you can contribute: If you join a friend or family pool, there is no limit on the number of miles you can contribute. So, if you’re planning a trip with your friends, you can opt to contribute only a certain number of your United miles to that specific pool and keep the rest in your personal account. However, once you contribute your miles to the pool, you cannot take them out.
  • You can reverse a transaction within 24 hours: As previously mentioned, once you contribute miles to a pool, you cannot take them out if you decide to leave. However, there is a 24-hour period after you contribute miles in which those miles are not available, and you can choose to reverse the transaction, Bondar confirmed to TPG.
  • You cannot “pool hop” (per se): While you are able to join and exit a pool at your own discretion, United is limiting the ability to hop to different pools. United confirmed to TPG that a 90-day "cooling" period will go into effect when you exit a pool. Therefore, be wise when deciding which pools you would like to enter when planning your next vacation, as you may be forced to wait before you're able to join another pool.
  • Pooling miles will not affect a member's status: Contributing miles to a pool account will not affect an individual's Premier status. Only members who are traveling on a ticket using the pooled miles will earn Premier qualifying points, not the MileagePlus member who contributed them, per United's press release.

Overall, we wouldn't be surprised if this additional function increases the number of MileagePlus accounts, as infrequent United flyers and/or families with young kids can now join a pool, and those miles can be utilized to help cover the cost of some (if not all) of an award trip.

Bottom line

United's MileagePlus pooling opens up a new avenue for award travelers to plan group trips. However, be mindful of the important stipulations, such as the 90-day "cooling" period and that once your miles are in a pool, you cannot reverse the transaction after 24 hours. We're excited about this new venture as it gives customers options and user-friendly purchasing power when it comes to how they redeem their miles.

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.