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United improves onboard beverage service, trims Saks amenities

July 02, 2020
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2 min read
United 777-300ER Polaris Business Review EWR-NRT ZH
United improves onboard beverage service, trims Saks amenities
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Earlier in the coronavirus pandemic, U.S. airlines began scaling back their service offerings, limiting alcoholic beverages in some cases, and eliminating inflight service entirely in others. This week, Delta announced that beer and wine would return on certain routes, and now United is expanding its alcohol service, including in economy on international flights.

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As Brian Sumers reports, and a United spokesperson confirmed, most United flights will offer beverages in all cabins, beginning tomorrow, July 3. Coffee and tea will return on certain flights as well, as will liquor in all premium cabins.

It isn't all good news on the passenger experience front, though. Beginning July 15, United will be reducing its Saks Fifth Avenue bedding on certain flights — that comfy Saks duvet will no longer be available in domestic business class, or in first class on lie-flat flights between the mainland U.S. and Alaska and Hawaii, with the airline offering a light throw blanket, instead. That same light blanket will be removed from international Polaris cabins, though I never found it to be necessary, myself.

Domestic business-class passengers will no longer receive a comfy Saks duvet. Photo by Zach Honig/The Points Guy.

While bringing back liquor in premium cabins is certainly an improvement, along with beverages on most other flights, I am a bit bummed to see United's super-comfy Saks comforters disappear from shorter flights — they've kept me comfy on flights to and from Hawaii, and on many a business-class transcon.

Related: Inflight service is resuming — here’s what food and drinks the major U.S. airlines are currently serving

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
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  • Annual Fee is $325.
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