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United suspending upgrade requests ahead of PlusPoints launch

Dec. 03, 2019
2 min read
United 787-10 Dreamliner Polaris Premium Plus Tour
United suspending upgrade requests ahead of PlusPoints launch
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Come Wednesday, United's long-standing Global Premier Upgrades (GPUs) and Regional Premier Upgrades (RPUs) will be no more, with the airline rolling out a new system called PlusPoints, instead.

As a result of the upcoming change, United will be suspending the ability to make a new upgrade request from 11 p.m. ET tonight (Dec. 3) until 7 a.m. ET on Wednesday, Dec. 4. It may also take longer to change or redeposit upgrades during this period, though there shouldn't be any impact to upgrade requests made before the 11 p.m. cutoff.

Overnight, any GPUs in your account will be converted into 40 PlusPoints, while RPUs will become 20 PlusPoints Then, as of Wednesday, United Premier Platinum, 1K and Global Services (GS) members will all earn PlusPoints as follows:

  • 40 upon reaching Platinum
  • 280 upon reaching 1K or GS
  • 20 for each subsequent 3,000 PQPs (1K and GS only)

You'll then redeem PlusPoints as follows:

  • Economy to domestic first/regional business: 20 PlusPoints
  • Economy to Premium Plus: 20 PlusPoints
  • Premium Plus to Polaris: 30 PlusPoints
  • Economy to Polaris (Y, B, M, E, U, H, Q, V, W): 40 PlusPoints
  • Economy to ANA business (G, E, Y, B): 40 PlusPoints
  • Business to ANA first (J, C, D): 40 PlusPoints
  • Economy to Copa business: 40 PlusPoints
  • Economy to Lufthansa business (G, E, Y, B, M, U, H, Q): 40 PlusPoints
  • Business to Lufthansa first (J, C, D): 40 PlusPoints
  • Economy to Polaris (S, T, L, K, G): 80 PlusPoints
  • Economy to Polaris ("skip waitlist"): TBD PlusPoints
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Elites will redeem fewer PlusPoints to upgrade to Premium Plus. Photo by Zach Honig/The Points Guy.

While we won't have some answers until the new program is live — how many PlusPoints you'll need for United's new "skip waitlist" option, for example — you can get a better feel for how the new system will work right here.

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app