Skip to content

United reveals exciting update about free Starlink Wi-Fi

Jan. 05, 2025
5 min read
United Boeing 777 787 Newark NYC EWR
United reveals exciting update about free Starlink Wi-Fi
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

United Airlines has one final Christmas present for flyers: Free Wi-Fi is coming sooner than originally promised.

The Chicago-based carrier announced Sunday that it will start installing Starlink Wi-Fi across its two-cabin regional fleet in the coming weeks.

The first aircraft to receive Starlink Wi-Fi, an Embraer E175 regional jet, will be outfitted with a Starlink radome in February and will reenter scheduled commercial service in the spring.

Furthermore, United now plans to outfit its entire fleet of two-cabin regional jets by the end of 2025 and have its first mainline Starlink-enabled plane in the air before the end of this year.

TPG's picks: The most-exciting new airline routes for 2025

United has committed to installing Starlink across its fleet of more than 1,000 jets — a feat that's sure to take at least a few years. (United isn't providing a timeline for when it expects these Wi-Fi upgrades to be fully completed.)

In addition to a faster rollout schedule, United emphasized once again that internet access will be free for all United MileagePlus customers.

Additionally, the airline will debut a new landing and entertainment page for Starlink-enabled aircraft. This upgraded experience will offer access to streaming services, shopping, gaming and more.

In September, United shocked the industry when it announced that it would add free fleetwide Starlink Wi-Fi.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
ZACH GRIFF/THE POINTS GUY

For years, United has offered a subpar inflight connectivity experience. It has partnered with four different Wi-Fi providers, each offering varying speeds and reliability.

This mishmash of providers has left some loyal flyers wondering if the Wi-Fi service will work on their flight or if they can stream their favorite shows or browse data-heavy social media apps.

The good news is that the first provider that United has chosen to replace with Starlink is its most outdated: Wi-Fi Onboard (formerly known as Gogo), which offers excruciatingly slow air-to-ground connectivity across the regional fleet.

Starlink, an arm of Elon Musk's SpaceX, provides satellite internet access in more than 100 countries worldwide. While the company's customers range from individual homeowners to the U.S. military, perhaps the most exciting development for travelers is Starlink's deployment on commercial airplanes.

Value check: Are airline credit cards worth it anymore?

The satellite internet provider offers download speeds of up to 350 Mbps per second — fast enough to support gaming, VPN access, streaming and much more. (Inflight calling still won't be allowed, per Federal Aviation Administration rules.)

Once the rollout is complete, United will go from offering a subpar connectivity experience to providing one of the best in the sky.

While Delta Air Lines and JetBlue both offer free Wi-Fi in the U.S., both carriers partner with Viasat for internet access. Viasat generally offers streaming speeds, but Starlink's low latency means that data should load even faster.

In addition to United, Starlink is either installed or being installed on seven carriers worldwide. They include JSX, Hawaiian Airlines, airBaltic, Zipair, Qatar Airways and Air New Zealand.

"We have a lot planned for our MileagePlus members this year and adding Starlink to as many planes as we can — as quickly as we can — is at the center of it all. It's not only going to revolutionize the experience of flying United, but it's also going to unlock tons of new partnerships and benefits for our members that otherwise wouldn't be possible," Richard Nunn, CEO of United MileagePlus, said in a statement.

United's Starlink rollout schedule

AircraftCurrent providerStarlink timeline
Boeing 787-8 Dreamliner
Panasonic
Unknown
Boeing 787-9 Dreamliner
Panasonic
Unknown
Boeing 787-10 Dreamliner
Panasonic
Unknown
Boeing 777-200
Panasonic
Unknown
Boeing 777-300
Panasonic
Unknown
Boeing 767-300
Panasonic
Unknown
Boeing 767-400
Panasonic
Unknown
Boeing 757-200
Panasonic
Unknown
Boeing 757-300
Panasonic, Thales and Viasat
Unknown
Boeing 737-700
Thales and Viasat
Unknown
Boeing 737-800
Thales and Viasat
Unknown
Boeing 737 MAX 8
Viasat
Unknown
Boeing 737-900
Thales and Viasat
Unknown
Boeing 737 MAX 9
Viasat
Unknown
Airbus A319
Panasonic and Viasat
Unknown
Airbus A320
Panasonic
Unknown
Airbus A321neo
Viasat
Unknown
Bombardier CRJ-200
None
Not receiving
Bombardier CRJ-550
Wi-Fi Onboard (Gogo)
By the end of 2025
Bombardier CRJ-700
Wi-Fi Onboard (Gogo)
By the end of 2025
Bombardier CRJ-900
Wi-Fi Onboard (Gogo)
By the end of 2025
Embraer E170
Wi-Fi Onboard (Gogo)
By the end of 2025
Embraer E175
Wi-Fi Onboard (Gogo)
By the end of 2025
Embraer E145
None
Not receiving

Related reading:

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.