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United reveals exciting update about free Starlink Wi-Fi

Jan. 05, 2025
5 min read
United Boeing 777 787 Newark NYC EWR
United reveals exciting update about free Starlink Wi-Fi
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United Airlines has one final Christmas present for flyers: Free Wi-Fi is coming sooner than originally promised.

The Chicago-based carrier announced Sunday that it will start installing Starlink Wi-Fi across its two-cabin regional fleet in the coming weeks.

The first aircraft to receive Starlink Wi-Fi, an Embraer E175 regional jet, will be outfitted with a Starlink radome in February and will reenter scheduled commercial service in the spring.

Furthermore, United now plans to outfit its entire fleet of two-cabin regional jets by the end of 2025 and have its first mainline Starlink-enabled plane in the air before the end of this year.

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United has committed to installing Starlink across its fleet of more than 1,000 jets — a feat that's sure to take at least a few years. (United isn't providing a timeline for when it expects these Wi-Fi upgrades to be fully completed.)

In addition to a faster rollout schedule, United emphasized once again that internet access will be free for all United MileagePlus customers.

Additionally, the airline will debut a new landing and entertainment page for Starlink-enabled aircraft. This upgraded experience will offer access to streaming services, shopping, gaming and more.

In September, United shocked the industry when it announced that it would add free fleetwide Starlink Wi-Fi.

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ZACH GRIFF/THE POINTS GUY

For years, United has offered a subpar inflight connectivity experience. It has partnered with four different Wi-Fi providers, each offering varying speeds and reliability.

This mishmash of providers has left some loyal flyers wondering if the Wi-Fi service will work on their flight or if they can stream their favorite shows or browse data-heavy social media apps.

The good news is that the first provider that United has chosen to replace with Starlink is its most outdated: Wi-Fi Onboard (formerly known as Gogo), which offers excruciatingly slow air-to-ground connectivity across the regional fleet.

Starlink, an arm of Elon Musk's SpaceX, provides satellite internet access in more than 100 countries worldwide. While the company's customers range from individual homeowners to the U.S. military, perhaps the most exciting development for travelers is Starlink's deployment on commercial airplanes.

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The satellite internet provider offers download speeds of up to 350 Mbps per second — fast enough to support gaming, VPN access, streaming and much more. (Inflight calling still won't be allowed, per Federal Aviation Administration rules.)

Once the rollout is complete, United will go from offering a subpar connectivity experience to providing one of the best in the sky.

While Delta Air Lines and JetBlue both offer free Wi-Fi in the U.S., both carriers partner with Viasat for internet access. Viasat generally offers streaming speeds, but Starlink's low latency means that data should load even faster.

In addition to United, Starlink is either installed or being installed on seven carriers worldwide. They include JSX, Hawaiian Airlines, airBaltic, Zipair, Qatar Airways and Air New Zealand.

"We have a lot planned for our MileagePlus members this year and adding Starlink to as many planes as we can — as quickly as we can — is at the center of it all. It's not only going to revolutionize the experience of flying United, but it's also going to unlock tons of new partnerships and benefits for our members that otherwise wouldn't be possible," Richard Nunn, CEO of United MileagePlus, said in a statement.

United's Starlink rollout schedule

AircraftCurrent providerStarlink timeline
Boeing 787-8 Dreamliner
Panasonic
Unknown
Boeing 787-9 Dreamliner
Panasonic
Unknown
Boeing 787-10 Dreamliner
Panasonic
Unknown
Boeing 777-200
Panasonic
Unknown
Boeing 777-300
Panasonic
Unknown
Boeing 767-300
Panasonic
Unknown
Boeing 767-400
Panasonic
Unknown
Boeing 757-200
Panasonic
Unknown
Boeing 757-300
Panasonic, Thales and Viasat
Unknown
Boeing 737-700
Thales and Viasat
Unknown
Boeing 737-800
Thales and Viasat
Unknown
Boeing 737 MAX 8
Viasat
Unknown
Boeing 737-900
Thales and Viasat
Unknown
Boeing 737 MAX 9
Viasat
Unknown
Airbus A319
Panasonic and Viasat
Unknown
Airbus A320
Panasonic
Unknown
Airbus A321neo
Viasat
Unknown
Bombardier CRJ-200
None
Not receiving
Bombardier CRJ-550
Wi-Fi Onboard (Gogo)
By the end of 2025
Bombardier CRJ-700
Wi-Fi Onboard (Gogo)
By the end of 2025
Bombardier CRJ-900
Wi-Fi Onboard (Gogo)
By the end of 2025
Embraer E170
Wi-Fi Onboard (Gogo)
By the end of 2025
Embraer E175
Wi-Fi Onboard (Gogo)
By the end of 2025
Embraer E145
None
Not receiving

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Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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