Singapore and Sydney will be first to get United's refreshed 787-9
This week, United's very first Newark-Cape Town flight touched down in South Africa, after months of anticipation and a festive inaugural celebration at Newark Liberty International Airport and onboard the roughly 14-hour flight.
Many TPG readers seemed surprised to see United Airlines operate the flight with its dated 2-2-2 business class, though — which, unfortunately, remains the one and only option on some of the carrier's most high-profile routes.

The carrier is currently working through a Dreamliner-wide retrofit, however, updating all of its 787-8s and 787-9s with entirely new cabins, including 1-2-1 Polaris business-class seats and the new Premium Plus (premium economy) product.
At the time of this writing, United is working to update one 787-8 Dreamliner — N27908 — which should return to service any day now, and one larger and longer-range 787-9 — N29968 — which is expected to fly passengers again beginning in January 2020. All 12 787-8s and 25 787-9s should be flying with the new interiors by the end of next year.
Now, Patrick Quayle, United's vice president of network planning, has confirmed the first two routes that'll get the updated planes — once enough 787-9s are updated to support regular service. Those flights include San Francisco (SFO)-Singapore, a roughly 17-hour journey that spans some 8,500 miles and operates twice daily, and Houston (IAH)-Sydney (SYD), which covers roughly the same distance and currently operates once each day.

Once complete, United's 787-8s will offer 28 business-class seats, 21 in Premium Plus, 36 in Economy Plus and 158 in coach, while the larger 787-9s will sport 48 business-class seats, 21 in Premium Plus, 39 in Economy Plus and 149 in coach.

This will also be the first time United's 787-8s and -9s will offer Premium Plus, but we won't see that sold as a separate cabin on older Dreamliner routes until enough aircraft have been retrofitted to operate regular service, likely in the second half of 2020.

Once United's older Dreamliners complete the retrofit process, and the carrier's remaining 777-200s and 767-400ERs get a Polaris update, too, all of the carrier's wide-body long-haul aircraft will finally offer the new 1-2-1 business-class seats. It's been a long road, but the end of United's 2-2-2 seating — and dreadful 2-4-2 business config — is finally near.
TPG featured card
at Capital One's secure site
Terms & restrictions apply. See rates & fees.
| 5X miles | Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel |
| 2X miles | Earn unlimited 2X miles on every purchase, every day |
Pros
- Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
- You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
- Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners
Cons
- Highest bonus-earning categories only on travel booked via Capital One Travel
- LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
- Earn unlimited 2X miles on every purchase, every day
- Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
- Miles won't expire for the life of the account and there's no limit to how many you can earn
- Receive up to a $120 credit for Global Entry or TSA PreCheck®
- Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
- Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
- Transfer your miles to your choice of 15+ travel loyalty programs
- Top rated mobile app


