Skip to content

Uber wins court battle to continue operating in London

Sept. 28, 2020
3 min read
Businessman using taxi app
Uber wins court battle to continue operating in London
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Uber has won its long-lasting legal battle with London regulators. On Monday September 28, Westminster Magistrates' Court said that it deemed Uber a "fit and proper" operator, "despite historical failings," meaning the ride-hailing company can continue operating in one of its largest markets.

Sign up to receive the daily TPG newsletter for more travel news!

The win for Uber comes three years after Transport for London (TfL) first rejected its license application. Last year, safety concerns surfaced again in which regulators in the capital turned down Uber's license renewal.

In November 2019, regulators refused to renew Uber's license because of a security concern with unauthorized drivers using the app to pick up customers. Westminster Magistrates' Court heard that the security concern allowed 24 drivers to share their accounts with 20 others, leading to 14,788 rides.

Uber insisted that it had fixed the problem, but regulators declined to renew Uber's license in order to make sure there weren't other software issues. Uber appealed that November decision, and during the time since has been permitted to continue operating.

Uber "does not have a perfect record but it has been an improving picture," the judge said. "The test as to whether [Uber] are a 'fit and proper person' does not require perfection. I am satisfied that they are doing what a reasonable business in their sector could be expected to do, perhaps even more."

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

The new license is valid for 18 months, and will require that Uber continues to adhere to TfL's conditions, including allowing the organization to monitor that Uber's adhering to regulations.

Mayor of London Sadiq Khan said that historically, TfL was "absolutely right" not to renew Uber's license last year, however, the company had "made improvements."

Uber's issues in London started in September 2017 when regulators originally refused to renew the ride-hailing company's license. Uber then won a 15-month license in June 2018, which was extended by two months in September 2019. However, TfL decided not to grant a new license entirely, a decision that Uber appealed, and as of Monday, won.

"Uber has demonstrated time and time again that it simply can't be trusted to put the safety of Londoners, its drivers and other road users above profit," the Licensed Taxi Driver's Association said. "Sadly, it seems that Uber is too big to regulate effectively but too big to fail."

According to Uber, it has 3.5 million riders and 45,000 licensed drivers in London.

During its appeal process, Uber continued operating — and expanding — in London. In August, the company launched its Uber Boat service, using Thames Clippers boats to transport passengers down the Thames.

Featured image by Getty Images

TPG featured card

4 / 5
Go to review
Rewards rate
1XChoose to earn up to 1X points on rent and mortgage payments with no transaction fee
2XEarn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases
Intro offer
Open Intro bonus
50,000 Bilt Points + Gold Status + $300 of Bilt Cash
Annual fee
$495
Regular APR
26.74 - 34.74% variable
Recommended credit
Open Credit score description
Good Credit, Excellent Credit

Pros

  • Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
  • Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
  • $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
  • $200 Bilt Cash annually
  • Priority Pass membership
  • No foreign transaction fees

Cons

  • Moderate annual fee
  • Designed primarily for members seeking a premium, all-in-one card
  • Earn points on housing with no transaction fee
  • Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
  • 2X points on everyday spend
  • $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
  • $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
  • Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
  • Priority Pass ($469/year value). See Guide to Benefits.
  • Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.