Uber wins court battle to continue operating in London

Sep 28, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Uber has won its long-lasting legal battle with London regulators. On Monday September 28, Westminster Magistrates’ Court said that it deemed Uber a “fit and proper” operator, “despite historical failings,” meaning the ride-hailing company can continue operating in one of its largest markets.

Sign up to receive the daily TPG newsletter for more travel news!

The win for Uber comes three years after Transport for London (TfL) first rejected its license application. Last year, safety concerns surfaced again in which regulators in the capital turned down Uber’s license renewal.

In November 2019, regulators refused to renew Uber’s license because of a security concern with unauthorized drivers using the app to pick up customers. Westminster Magistrates’ Court heard that the security concern allowed 24 drivers to share their accounts with 20 others, leading to 14,788 rides.

Uber insisted that it had fixed the problem, but regulators declined to renew Uber’s license in order to make sure there weren’t other software issues. Uber appealed that November decision, and during the time since has been permitted to continue operating.

Uber “does not have a perfect record but it has been an improving picture,” the judge said. “The test as to whether [Uber] are a ‘fit and proper person’ does not require perfection. I am satisfied that they are doing what a reasonable business in their sector could be expected to do, perhaps even more.”

The new license is valid for 18 months, and will require that Uber continues to adhere to TfL’s conditions, including allowing the organization to monitor that Uber’s adhering to regulations.

Mayor of London Sadiq Khan said that historically, TfL was “absolutely right” not to renew Uber’s license last year, however, the company had “made improvements.”

Uber’s issues in London started in September 2017 when regulators originally refused to renew the ride-hailing company’s license. Uber then won a 15-month license in June 2018, which was extended by two months in September 2019. However, TfL decided not to grant a new license entirely, a decision that Uber appealed, and as of Monday, won.

“Uber has demonstrated time and time again that it simply can’t be trusted to put the safety of Londoners, its drivers and other road users above profit,” the Licensed Taxi Driver’s Association said. “Sadly, it seems that Uber is too big to regulate effectively but too big to fail.”

According to Uber, it has 3.5 million riders and 45,000 licensed drivers in London.

During its appeal process, Uber continued operating — and expanding — in London. In August, the company launched its Uber Boat service, using Thames Clippers boats to transport passengers down the Thames.

Featured photo by Tim Robberts/Getty Images.

Chase Sapphire Preferred® Card

WELCOME OFFER: 60,000 Points


CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. For example, 60,000 points are worth $750 toward travel.
Regular APR
15.99%-22.99% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.