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Uber unveils new features, from additional ride options to new stores on Uber Eats and more

May 15, 2024
5 min read
Uber's Chicago office
Uber unveils new features, from additional ride options to new stores on Uber Eats and more
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After two years of launching features aimed at families, Uber unveiled six new products — three focused on shared rides and three new Uber Eats expansions — at its fourth annual product showcase, Go-Get. The new additions include airport shuttle and event rides, pre-scheduled Uber X shared rides and Uber Caregiver.

Here's what you need to know.

Uber Shuffle, pre-scheduled UberX Share and Uber Caregiver

UBER

Travelers heading to the same destination (including select airports and event venues) can now use Uber Shuttle, a new feature that allows them to book a shared UberX for a fraction of the price.

With Uber Shuttle, riders can reserve up to five seats in the Uber app seven days before their desired departure date. Within 25 minutes of the scheduled pick-up, riders can track their Uber Shuttle's location; they must also show a QR-code ticket to the driver to validate the ride. These rides are not affected by surge pricing.

This summer, Uber Shuttle is also partnering with Live Nation to provide concertgoers with rides to select venues. Such venues include Huntington Bank Pavilion at Northerly Island in Chicago, Star Lake Amphitheater in Pittsburgh and PNC Pavilion in Charlotte and Miami’s Hard Rock Stadium for sporting events.

Additionally, you will be able to use Uber Shuttle to book airport shuttle services in select cities. A list of specific cities is not yet available, but keep in mind that this feature will look different in each municipality. For example, some cities will have a central pickup and drop-off location (such as downtown) for airport curbside services.

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Leaning into shared rides even further, customers who schedule UberX Share rides in advance will now be able to save an average of 25% compared to the standard cost of an UberX trip. Shared Uber X rides can be reserved up to 10 minutes before departure and as far as 30 days in advance. Prices are locked in when booked. This feature is currently available in New York City, Los Angeles, Chicago, San Francisco, San Diego and Atlanta. More cities are to come.

To book, tap the clock icon, choose a time window to arrive, lock in the price and confirm the pickup price. The next day, you'll receive a text indicating when your driver is available and whether there will be a co-rider.

Uber Health is expanding its sights this summer by launching Uber Caregiver — a new feature for caregivers and their loved ones. Users will soon be able to add a caregiver to their profiles, which will give a designated person access to certain features on the app. Such features include the ability to book and monitor rides to doctor appointments, and order deliveries for things such as medical supplies and order groceries. There's also a three-way chat option, so caregivers can easily communicate with a driver or courier.

UBER

Users' commercial insurance — including Medicare Advantage, Medicaid recipients, employer-generated health plans, and health benefits cards — can be applied to eligible costs to minimize out-of-pocket expenses. All other expenses can be paid in-app via credit card. Users should contact their healthcare plans directly to see if their plan is eligible.

Caregivers will also be able to order groceries via Uber Eats later this year, per Uber.

Costco on Uber Eats, Uber Eats Lists and Uber One for Students

Uber Eats is partnering with Costco in select U.S. locations for members and nonmembers, who can order from Costco via Uber Eats. Costco members save an additional amount on every order and 20% off an annual Uber One membership.

Enter your membership number in the Uber Eats app on the Costco storefront page or at checkout to save in select locations across the U.S., Canada, Mexico and Japan.

The final two new Uber products are also aimed at food, including Uber Eats List. This feature will launch in July in New York City and will allow users to provide personalized curated food recommendations and "discover recommendations from friends and foodies alike."

Lastly, Uber expanded its Uber One membership program to cover college students at a discounted monthly price of $4.99 or $48 annually. Perks include 10% off eligible Uber Eats orders, a $0 delivery fee and 6% cash back on late-night rides, among other savings. This will launch in the U.S., Australia, France, New Zealand and Mexico through the fall.

Related reading:

Featured image by JOSE M. OSORIO/ CHICAGO TRIBUNE/TRIBUNE NEWS SERVICE/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Editor‘s Rating
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.