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Uber expands airport reserve pickup ahead of summer travel congestion

June 16, 2022
5 min read
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Following its initial rollout in the fall, Uber has expanded its Reserve feature to allow users to reserve a ride from more than 55 global airports in advance, as of June 16.

Travelers can use Uber Reserve to book an Uber Black or Black SUV up to 30 days ahead of scheduled arrival at nearly 39 major U.S. airports, just in time for the busy summer travel season.

Uber Reserve now available at 55 airports

(Image courtesy of Uber)

Uber Reserve is available to travelers who want to book cars prior to landing at airports, including new additions such as Austin-Bergstrom International Airport (AUS), Harry Reid International Airport (LAS), Los Angeles International Airport (LAX) and San Francisco International Airport (SFO). These new airports nearly double the Reserve footprint in North America.

Uber Reserve has also expanded to airports in Europe and Africa, including Bologna Guglielmo Marconi Airport (BLQ); Milan Linate Airport (LIN) and Malpensa Airport (MXP) in Milan; Giovan Battista Pastine International Airport (CIA) and Fiumicino Leonardo da Vinci Airport (FCO) in Rome; Nice Cote d'Azur Airport (NCE); Paris-Charles de Gaulle Airport (CDG); Cape Town International Airport (CPT); and O.R. Tambo International Airport (JNB) and Lanseria International Airport (HLA) in Johannesburg.

Related: Uber and Lyft wait times improving as more drivers hit the road

How to book Uber Reserve

To book an Uber Reserve, simply open your Uber app and hit the "Reserve" icon on the right-hand side.

(Screenshot from Uber)

From there, the app will inform you that your driver will wait up to 60 minutes after your scheduled arrival time, should you encounter any flight delays. For flight delays outside of that window, Uber says its flight tracking integration will automatically adjust a reservation time based on flight information to ensure your driver is ready and waiting at the airport when your flight lands; this applies whether your flight is on time, early or delayed. Uber did not specify the rider-driver protocol should unforeseen circumstances arise not communicated by the tracking service.

Next, click the "Let's go" button to proceed with the booking.

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(Screenshot from Uber)

From there, use the calendar to select the date you want to schedule a pickup and enter your flight information. Once you put in your flight number, that specific flight should populate. Select your flight and hit the arrow to go to the last step.

Read more: You'll soon be able to book Uber Green electric car rides without a surcharge

After confirming everything looks correct, select your payment method and vehicle type before hitting "Reserve" to finalize the reservation.

(Screenshot from Uber)

Other Uber airport features

If your travel plans change, know you can cancel an Uber Reserve booking at no extra charge up to one hour before your reservation. Travelers also have the option of using the “Ready When You Are” feature to request rides at a specific time upon landing at the airport.

For example, you can schedule a ride to pick you up in 10 minutes, 20 minutes or as soon as possible at certain airports; this includes airports in New Orleans, Philadelphia and Seattle, with more airports expected later this year. The feature is currently available on both Android and iOS.

Read more: $100-plus fares and 2-hour wait times: What the Uber and Lyft driver shortage means for you

(Image courtesy of Uber)



As is the case with Uber Reserve, drivers booked via the "Ready When You Are" feature will wait for up to an hour at no additional charge; this is to account for travelers gathering their bags and freshening up, though additional charges may occur should you hold your driver for more than an hour.

Related: My experience with Kyte, the rental car startup that brings the car to you

There's also curbside pickup and mobile ordering for pickup at restaurants in select airports, including those in the U.S. and Canada. You can read more about it here. Keep in mind that when booking an Uber curbside pickup, all ride-hailing service pickups are restricted to designated areas within airports as indicated on the app and on airport grounds. For example, travelers at LAX must take a shuttle to a designated area off of airport grounds in order to order an Uber, Lyft or taxi.

Bottom line

These Uber features provide travelers the flexibility of booking a ride to or from an airport in advance, but should you encounter delays or disrupted travel, taxi cabs can come in handy.

Featured image by AFP via Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Annual Fee

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  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.