Skip to content

The Queen and I: Saying Goodbye to the 747 at United Airlines’ Farewell Ceremony

Nov. 06, 2017
7 min read
A United Airlines 747-400 at the United Family Day in San Francisco
The Queen and I: Saying Goodbye to the 747 at United Airlines’ Farewell Ceremony
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

When I saw the poster, I felt a lump in my throat: Farewell to the Queen, it said, in an oddly cheerful typeface. The Queen herself appeared at the top, wearing her crown, her unmistakable face familiar to millions.

But I was not in a funeral procession for a beloved monarch, and my fellow mourners were not her subjects. I was in a neon-lit hallway at the United Airlines maintenance center in San Francisco, with a few thousand other aviation lovers, and the queen we were there to see wasn't even, strictly speaking, a real one. She was the Queen of the Skies: the Boeing 747, known by that regal nickname since entering service with Pan Am in 1969. And we were all there to say goodbye, before the most recognizable airplane ever made was to leave the United fleet.

United is retiring its 747s on Tuesday after 47 years of service, with a final flight from San Francisco to Honolulu. Delta Airlines will follow with its own last 747 flight in December, marking the end of scheduled "Jumbo Jet" service by US carriers. On October 7, United held a farewell ceremony befitting the airplane that had been its flagship since 1970; it turned its annual Family Day into a daylong party to celebrate the 747 and brought two of the planes to the show.

Photo by Patrick T. Fallon for The Points Guy

I had traveled from New York to be there in person, with a group of TPG staffers and 100 readers chosen through a Twitter contest. The United flight that had brought my colleagues and me to San Francisco the day before had been an uneventful cross-country hop in a 777-300ER, the modern and fuel-efficient twinjet that's replacing the 747 and its four thirsty engines. A lovely flight in Polaris class, sure, but with none of the romance of the Jumbo Jet. The 777 is a mighty fine machine, but it's not the airplane that embodied the golden age of aviation, when crossing oceans was still a big deal, and a 747 was the most glamorous way to do it.

In line to get inside the 747. Photo by Patrick T. Fallon for The Points Guy

The next day, making my way around one of the two Jumbos on display, it dawned on me that the United 747s and I are exactly the same age — both 1970 vintage. Granted, today's United Jumbos are 747-400 models, updated versions from the late 1980s that share little with the original birds. But they are 747s all right, and I could feel the magic as I stood next to the enormous landing gears, thinking of the many touchdowns they had seen all over the world.

Photo by Alberto Riva / The Points Guy

Once inside, I sat at the controls, the four throttles controlling 230,000 pounds of thrust in my hand, trying to imagine what unleashing all that power would feel like. Behind me, Captain Denna Gollner, a 15-year veteran of the 747, was graciously ushering visitors into the cockpit — and making no effort to hide her own nostalgia. She will fly the 787 next, and I asked her what she would miss. "Everything," she replied. "It was a fabulous airplane."

The past tense was appropriate: The yoke in my left hand was worn from decades of use, the paint on the dashboard chipped. The cabin I had walked through to reach the flight deck was great in the 1990s, but today, it's hopelessly dated. Business class was in a 2-4-2 layout, an arrangement that creates not one but two middle seats, a huge competitive disadvantage when rivals are flying business cabins with enclosed individual suites. Economy had no individual video screens, a throwback to 20 years ago. And first class, a relic that United will retire on long-haul flights when the Queen goes, looked barely on a par with today's best business classes.

Sitting in the captain's seat of United ship 8418. Photo by Denna Gollner

But that's not why the Queen earned her title. She got it when she stunned the world upon her appearance, the largest passenger airplane in history. It was a record she held for almost four decades, until the Airbus A380 arrived.

But the Airbus giant doesn't stir the same emotions. In fact, I've never even flown on the 380 — hard to admit for a frequent-flying AvGeek. But the Queen and I go way back.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

My first 747 flight was on Alitalia in the 1980s, when an enterprising high school student enamored with aviation could snag a jumpseat on the flight deck. On the Rome to Milan portion of a transatlantic route, I sat behind the captain, marveling at the number of dials and gauges in the cockpit of that classic 747-200 model, built before the age of digital instruments.

And, in an important moment for a future TPG editor, it was on a 747 that I got my first upgrade — as a college student on my first visit to New York, when a Swissair check-in employee in Zurich informed me and two friends that, due to overbooking, the coach class tickets we had scrounged for were being bumped to business.

Many years later, a Virgin Atlantic 747 brought my new wife and me back to New York, our chosen city, from our Roman wedding: another milestone marked by the Queen of the Skies.

And from seat 1A in that outdated first class on the United jet, I could see out the window almost in front of the plane, because of the 747's unique nose shape. What other airplane gives you that thrill?

Seat 1A, in first class. Photo by Emily McNutt / The Points Guy

Next to the two Jumbos, United had parked its most modern jet, a 787, as if to underscore the changeover. The Dreamliner — a nice enough name from Boeing's marketing department, but nothing like "Queen of the Skies" — gleamed under a perfect California sun.

While I waited to take a look inside, United mechanic James Butler told me some of his 747 stories. "This is my bird," he said proudly, gesturing towards the Jumbo behind us, fleet number 8418. It had been delivered new from the Boeing factory in February 1999, "two months after I was hired on," he recalled. Like Captain Gollner, he's moving on to the 787, but the Queen has his heart.

That was clear when his old buddy from the United shop, Paul Clem, recalled with him the time they had taxied a 747 at full power during a maintenance stop. They were still giddy with excitement as they told the story, their own breathtaking adventure with the Jumbo Jet.

Two United 747-400s and, in the background, a 787-9. The 747 in the background is sporting the original 1970s logo. Photo by Patrick T. Fallon for The Points Guy

Later, while leaving the Dreamliner and looking from the top of the stairs at the long lines still waiting to get inside the 747, I remembered something Clem had told me: "Aviation is about people." It's safe to say that no airplane has flown more people to more places than the 747. Like me, so many that day in San Francisco had their own Jumbo Jet story to share. And, like me, they all had come for their Queen.

This post has been updated to show that the Delta retirement of its 747s marks the end of scheduled 747 service by US carriers, not in the US altogether.

Featured image by Alberto Riva

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.

Intro offer

As High As 100,000 points. Find Out Your Offer.
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

Annual Fee

$325

Recommended Credit

Excellent to Good
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer
    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.